Effective Email Writing: Good News and Bad News

What are the two main problems people face when writing emails?

• Emails are too formal and not engaging.

• Emails take too long to write and may not be correct.

• Emails are too short and lack detail.

• Emails are often ignored by recipients.

Which expression is used to informally convey good news?

• I'm happy to tell you

• I regret to inform you

• We are pleased to inform you

• We are delighted to inform you

How does the expression change when conveying good news formally?

• Happy changes to delighted, and tell you changes to notify you

• Happy changes to glad, and tell you changes to announce

• Happy changes to thrilled, and tell you changes to declare

• Happy changes to pleased, and tell you changes to inform you

What is the informal expression for conveying bad news?

• I'm sorry to tell you

• We regret to inform you

• I am sad to inform you

• We are disappointed to announce

Which expression is used to formally convey bad news?

• We regret to inform you

• I am thrilled to announce

• I'm happy to tell you

• We are pleased to inform you

In the practice scenario, what is the formal expression for informing someone their flight has been cancelled?

• We are delighted to inform you

• We regret to inform you

• I'm happy to tell you

• I am pleased to announce

What is the correct expression for formally informing someone that their order has been delayed?

• We regret to inform you

• I'm sorry to tell you

• I am happy to announce

• We are pleased to inform you

Which expression would you use to informally tell someone they got the job?

• I am pleased to announce

• I'm happy to tell you

• We are delighted to inform you

• We regret to inform you

What is the benefit of learning these expressions for email writing?

• It ensures emails are always formal.

• It helps in writing emails faster and more accurately.

• It makes emails more colorful.

• It allows for more creative writing.

What additional resource is mentioned for correcting English errors?

• A video series on public speaking

• A podcast on email writing

• A course on Correct Your English Errors in 10 Minutes a Day

• A book on advanced grammar