WorksheetsPOBF 2.02 Review
Total questions: 45
Worksheet time: 45mins
Name
Class
Date
1.
The manager at Wal-Mart wants to sell 95% of the shoes already in stock within the next two weeks. He decided to have a Buy One/Get One Sale. What function of management was he performing?
a)
Planning
b)
Organizing
c)
Staffing
d)
Implementing
2.
The manager at the Holiday Inn Express hired two new employees and trained them to work the front desk to handle the extra business that resulted from the special promotion. What function of management is he performing?
a)
Planning
b)
Organizing
c)
Staffing
d)
Implementing
3.
After training his employees, the manager at Taco Bell led his employees to earn a higher sanitation grade to accomplish the goal. Directing and leading people to accomplish the goals of the business is what function of management?
a)
Planning
b)
Organizing
c)
Staffing
d)
Implementing
4.
At the end of the month, the manager checked to see if the shoe department had reached its sales goals. This is what function of management?
a)
Organizing
b)
Staffing
c)
Implementing
d)
Controlling
5.
Which level of management would be responsible for the overall direction of the business?
a)
Top
b)
Mid-Management
c)
Supervisor
d)
Management by others
6.
At K-Mart, each department has a specialist for that part of the business. (Technology, Clothing, Housewares, etc.) What level of management is responsible for a specific part of the business?
a)
Top
b)
Mid-Management
c)
Supervisor
d)
Management by others
7.
Each shift at Burger King has a manager that is responsible for the routine work of the employees on that shift. What level of management is a shift manager?
a)
Top
b)
Mid-Management
c)
Supervisor
d)
Management by Others
8.
When new employees are hired, the management will use which style of management?
a)
Tactical
b)
Strategic
c)
Mixed
d)
None of the Above
9.
Trusted, experienced employees are included in decision making, when management uses this style:
a)
Strategic
b)
Tactical
c)
Mixed
d)
All the Above
10.
Jack was sure that his sales team could accomplish their goals for the month. What leadership trait did he exhibit?
a)
Cooperation
b)
Honesty
c)
Confidence
d)
Initiative
11.
During an emergency, a leader should use this leadership style:
a)
Autocratic
b)
Democratic
c)
Open
d)
Laissez-Fare
12.
Leaders who monitor employees when they are working as a team, use what leadership style?
a)
Autocratic
b)
Democratic
c)
Open
d)
Laissez-Fare
13.
Some leaders use this style when directing the work of experienced and trained employees:
a)
Autocratic
b)
Democratic
c)
Laissez-fare
14.
John's role at the Chick Filet headquarters in Georgia is to manage employees who contribute to the objectives of the business. What is his role?
a)
Human Resources Management
b)
Supervisor
c)
Top Management
d)
Management by Others
15.
Jackie was hired to work on a special project at Exxon for two months. How would her employment be classified?
a)
Permanent
b)
Temporary
c)
Part-Time
16.
Joan made sure employees filled the new display case. This is an example of which function of management/
a)
Controlling
b)
Implementing
c)
Organizing
d)
Planning
17.
General Motors experienced a change in profits from a $31 million profit in year one to a $12 million loss in year two. The change in sales necessitates a new plan. Which level of management should implement a new plan?
a)
Top Management
b)
Middle Management
c)
Supervisor
d)
Management by Others
18.
Ann solicited input from Pat, who is one of her employees, about components for a new marketing campaign. This is an example of which style of management?
a)
Mixed
b)
Strategic
c)
Tactical
d)
Varied
19.
George stated precisely the content required for the upcoming marketing campaign to his employees. This is an example of which style of leadership?
a)
Autocratic
b)
Democratic
c)
Laissez-Faire
d)
Objective
20.
Donna processes at least 30 applications a day that are faxed, mailed, or emailed. Which human resources manager activity does she perform?
a)
Managing compensation methods
b)
Managing performance of employees
c)
Planning and staffing
d)
Recruiting and hiring
21.
John is the human resource manager at the hospital. He decided that all new employees should have prior CPR training. Which human resources manager activity is this?
a)
Managing compensation methods
b)
Managing performance of employees
c)
Planning and staffing
d)
Recruiting and hiring
22.
John decided that he would hire 20 part-time nurses instead of 10 full-time. Which human resources manager activity is this?
a)
Managing compensation methods
b)
Managing performance of employees
c)
Planning and staffing
d)
Recruiting and hiring
23.
John announced that all employees who have worked at the hospital for 5 or more years will receive a $1 per hour raise. Which human resources manager activity is this?
a)
Managing compensation methods
b)
Managing performance of employees
c)
Planning and staffing
d)
Recruiting and hiring
24.
John performed his semi-annual evaluations of all managers. Which human resources manager activity is this?
a)
Managing compensation methods
b)
Managing performance of employees
c)
Planning and staffing
d)
Recruiting and hiring
25.
A human resources manager is responsible for new employee orientation. What activities are included is this duty?
a)
Paperwork, Training, Mentoring
b)
Interviewing and Checking References
c)
Determining the duties for a particular job
d)
None of the above
26.
What is planning?
a)
Analyzing information, setting goals based on information, and making decisions to accomplish goals
b)
Arranging resources in order to accomplish the goals of the business
c)
Obtaining, training, and compensating employees to accomplish the goals of the business
d)
Directing and leading people to accomplish the goals of the business
27.
Functions of management include:
a)
Planning
b)
Organizing
c)
Staffing
d)
All the Above
28.
Roxie works at a pajama factory. She gets paid a certain amount for every pair of pants that she completes. What compensation method is Roxie paid by?
a)
Time Wage
b)
Salary
c)
Commission
d)
Piece Rate
29.
Ronnie works at a car dealership. His pay is based on a percentage of his sales. What compensation method does the dealership use?
a)
Time Wage
b)
Salary
c)
Commission
d)
Piece Rate
30.
Bill will receive $2,000 pay twice a month from his employer. Bill gets paid:
a)
A time wage
b)
a salary
c)
By commission
d)
A piece rate
31.
What are the different levels of management?
a)
Top
b)
Mid-Management
c)
Supervisor
d)
All the Above
32.
Executives who are responsible for the overall direction of the business describes:
a)
Middle Management
b)
Top Management
c)
Management by Others
d)
Supervisors
33.
Specialists responsible for a specific part of the business best describes:
a)
Top Management
b)
Mid-Management
c)
Supervisors
d)
Management by Others
34.
Who are considered the first level of management in a business and is responsible for the routine work of employees?
a)
Supervisors
b)
Top Management
c)
Mid-Management
d)
Management by Others
35.
Other employees who are not managers, but may serve as leaders for groups of employees best defines:
a)
Management by Others
b)
Top Management
c)
Mid-Management
d)
Supervisors
36.
The management style that is directing and controlling, and is typically used for inexperienced employees or during a crisis:
a)
Tactical
b)
Strategic
c)
Mixed
37.
This management style is less directing and allows employees to help with decision making, and is typically used with trusted and/or experienced employees.
a)
Tactical
b)
Mixed
c)
Strategic
d)
None of the Above
38.
What is a time wage?
a)
Direct payment per week, bi-weekly, or monthly
b)
Percentage of sales
c)
Payment per unit produced
d)
Direct payment per hour
39.
Being paid salary means:
a)
Direct payment per week, bi-weekly, or monthly
b)
Direct payment per hour
c)
Percentage of sales
d)
Direct payment plus performance based pay
40.
Direct payment plus performance based pay best describes:
a)
Direct payment per hour
b)
Direct payment per week, bi-weekly, or monthly
c)
– Percentage of sales
d)
Base plus incentive
41.
What is the difference between compensation and benefits?
a)
Compensation comes in money form, whereas benefits include things such as health insurance/vacation days
b)
Compensation consists of health insurance/vacation days, and benefits usually include money
c)
There is no difference... They are one and the same
d)
None of the above
42.
Ways an employee can transition throughout a company include:
a)
Promotion
b)
Transfer
c)
Termination
d)
All the Above
43.
What is a promotion?
a)
Advancement of an employee to a position with greater responsibility
b)
Assignment of the employee to a job in another area with similar responsibility
c)
Ending employee/employer relationship
44.
What is included in employee evaluation?
a)
Objective evaluations of employees’ quality of work
b)
Identification of strengths and weaknesses
c)
Post conference
d)
All the Above
45.
What is included in the human resource function of managing performance of employees?
a)
Hiring
b)
Compensation methods
c)
Employee evaluations
d)
Health and safety planning
100 %
