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WorksheetsWho's Down with SOPs?
Total questions: 10
Worksheet time: 5mins
Name
Class
Date
1.
SOP stands for?
a)
Standards, Operations, Processes
b)
Staples, October, Pencils
c)
Standard Operating Procedures
d)
Simple Operating Procedures
2.
SOPs need to be:
a)
Simple and Detailed
b)
Detailed and Complex
c)
Complex and Vague
d)
Vague and Detailed
3.
True or False: SOPs have nothing to due with efficiency.
a)
True
b)
False
4.
SOPs are:
a)
Step-by-step instructions for employees.
b)
Step-by-step instructions for managers.
c)
Step-by-step instructions for employees and managers.
5.
True or false: SOPs help business flow better, help with communication, but slow workers down because they have to read the SOPs every time.
a)
True
b)
False
6.
True or False: "Place peanut butter on bread" is a good example of one step in making a PB&J sandwich SOP.
a)
True
b)
False
7.
SOPs ________ miscommunication and failure to comply with industry regulations.
a)
Reduce
b)
Increase
c)
have no bearing on
d)
expose companies to
8.
SOPs are needed when a process:
a)
is completed once and never done again.
b)
is regular and reoccurring.
c)
is not repetitive.
d)
not directly related to the quality of a product.
9.
Mr. Ecalne is down with SOPs because....
a)
He's tired of firing new high school grads and this will help them.
b)
Everyone wins when people follow SOPs
c)
Patterson High's Logistics program becomes better with SOPs
d)
All the choices are why Mr. Ecalne loves SOPs
10.
True or False: Not following the SOPs can lead to getting promoted to customer.
a)
True
b)
False
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