WorksheetsBusiness Mgmt Final Exam Review part 1
Total questions: 25
Worksheet time: 24mins
The document that accompanies a résumé is called a
personal statement
business letter
cover letter
job reference
The type of organizational chart that has a direct line of authority is called
line chart
line and staff chart
matrix chart
direct chart
Having the responsibility to do a job means
having an obligation
having the right to make decisions
having the authority to make decisions
having the respect from your peers
The management function that focuses of finding the right individuals to do a task is called
hiring
staffing
leading
managing
Developing a plan that guides employees and ensures they are motivated is called
managing
coaching
guiding
leading
All of the following are primary leading activities EXCEPT
problem solving
consensus building
effective communication
hiring and training
In Maslow's hierarchy of needs, the level that refers to things that are required to sustain life are
physiological
safety
physical
self accualization
In referring to Maslow's hierarchy of needs, an example of a social need
having friends
having a job
being creative
all are correct
The following is true about managers involving employees in changes that are occurring in the organization.
managers should not involve employees of any changes because they will only get upset
managers should involve employees of changes because they may have some good ideas
managers should involve employees of changes because if they don't the employees could sue them
managers should not involve employees of any changes because they will hinder those changes
The management function that is determining whether or not goals are being met is called
controlling
leading
planning
organizing
These standards measure expected consistency in production and performance
quantity standards
quality standards
time standards
cost standards
What is the first corrective action that managers should take when they realize that standards are not being met?
change policies and procedures
revise the standards
take steps to improve performance
fire the employees
Which of the following is a responsibility of a human resources managers?
hiring employees
training employees
firing employees
all are correct
Which type of job training refers to learning how to do a new job by actually doing it?
on the job training
job shadowing
job rotation
group training
Ethics are
suggested guildelines
enforceable by law
written rules
moral principles
When making business decisions, employees have an ethical obligation to
check with managment
follow their instincts
act in the best interest of the company
act in their best interest
An example of a conflict of interest could be
taking money from the company
hiring your best friend even though they aren't qualified
working from home
quitting without notice
Moving to another job within the same company, at the same level and pay is an example of a(n)
promotion
transfer
separation
restructure
