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WorksheetsChapter 9: Skills and Technical Training
Total questions: 10
Worksheet time: 3mins
Name
Class
Date
1.
Where does the "team building training" subcategory belong?
a)
Basic Skills/Literacy
b)
Technical
c)
Interpersonal
d)
Communication
2.
The Job Training and Partnership Act (JTPA) was passed in 1998. True or False?
a)
True
b)
False
3.
For computer-skills training more traditional training methods, including lectures and seminars rank near the bottom of the list of trainee preferences. True or False?
a)
True
b)
False
4.
OSHA is responsible for which of the following?
a)
Decrease turnover
b)
Create school-to-work programs
c)
Establish safety standards
d)
Oversee the distribution of funds and to ensure that state JTPA standards and guidelines are followed
5.
What is one of the keys to a successful TQM (total quality management) program?
a)
ISO 9000
b)
Voluntary Protection Program (VPP)
c)
Quality Training
d)
On-site Safety Observations (OSO)
6.
ISO has become a virtual necessity for doing business in the international marketplace. True or False?
a)
True
b)
False
7.
Which computer based training program provides drill and practice?
a)
Computer-enriched instruction (CEI)
b)
Computer-managed instruction (CMI)
c)
Computer-assisted instruction (CAI)
d)
Computer-empowered instruction
8.
Traditional sales techniques (e.g., the hard sell) are more popular than ever in today's world. True or False?
a)
True
b)
False
9.
Which of the following are common types of work teams?
a)
Quality circle
b)
Self-designed
c)
Cross-functional
d)
All of the above
10.
Joint Training Programs only benefit union members. True or False?
a)
True
b)
False
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