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WorksheetsLeadership and procedures Final Review
Total questions: 55
Worksheet time: 40mins
Name
Class
Date
1.
Purposes of a Résumé is to:
a)
Provide a summary of the applicant’s qualifications
b)
Stimulate interest of an employer
c)
Save time in the interview process
d)
All of these
2.
Correct guidelines for writing a Résumé are all of the following EXCEPT:
a)
Keep it to one page, if possible
b)
Showcase skills and qualifications, but be honest
c)
Use reverse chronological order for education and work experience
d)
Showcase skills and qualifications, but be dishonest
3.
Good posture for a job interview is ___________.
a)
Chest out, shoulders back, sitting straight.
b)
Relaxed, shoulders back, lean forward at the edge of your seat
c)
Completely relaxed, crossed legs
d)
Completely relaxed, arms crossed
4.
Business designed to help individuals find employment.
a)
Help-wanted ad
b)
Employment agency
c)
Blind ad
d)
Interview
5.
A job that you work just a little bit at (20-25 hours a week) is called a ___________ ____________ job
a)
education history
b)
part-time
c)
job duties
6.
Which task can a computer NOT perform?
a)
receive data
b)
process data
c)
produces a result
d)
it performs all of these
7.
Which of these is NOT an output device?
a)
keyboard
b)
monitor
c)
speakers
d)
printer
8.
Which would take you to another location when clicked?
a)
hypertext
b)
chainlinks
c)
cyberlinks
d)
hyperlinks
9.
Jason wants to get a computer that is portable but as strong as a desktop computer, what should he get?
a)
Tablet
b)
Smartphone
c)
Laptop
d)
desk top
10.
Which would take you to another location when clicked?
a)
hypertext
b)
chainlinks
c)
cyberlinks
d)
hyperlinks
11.
Which of these is an example of Social Media?
a)
Google Slides
b)
Twitter
c)
Quizizz
d)
Google Classroom
12.
Leadership involves _________ human behavior so that an individual or team reaches their true potential or attains their desired goal.
a)
directing
b)
pushing
c)
pulling
d)
influencing
13.
People don’t like to be pushed. They like to be led from out front.
a)
True
b)
False
14.
Leadership is a(n) _______________ .
a)
Right
b)
Privilege
15.
Leadership is not a function of __________________.
a)
Titles
b)
Relationships
16.
The Challenge of a Leader include all of the following except:
a)
Push more than others think is Safe
b)
Care more than others think is Wise
c)
Dream more than others think is Practical
d)
Expect less than others think is Possible
17.
All of the following are good characteristics of a leader except:
a)
decisive
b)
consistent
c)
prepared
d)
Create low expectations
18.
Fixed payment for labor or services made on a regular basis, such as biweekly or monthly.
a)
application form
b)
salary
c)
interview
d)
fringe benefits
19.
Person employed by another, usually for wages or salary.
a)
employer
b)
qualifications
c)
Blind Ad
d)
employee
20.
Payment for labor or services made on an hourly, daily, or piecework basis.
a)
salary
b)
employer
c)
wage
d)
fringe benefits
21.
Employer who is making a special effort to assure that no form of discrimination is practiced.
a)
equal opportunity employer
b)
employer
c)
employee
d)
reference
22.
Person who employs others, usually for wages or salary.
a)
employee
b)
employment agency
c)
employer
d)
salary
23.
Brief typed summary of one's qualifications and experience that is used in applying for a job.
a)
Cover letter
b)
Resume
c)
Application form
d)
Fringe benefits
24.
Extras provided by an employer, such as paid vacations, sick leave, and health insurance.
a)
Blind Ad
b)
Application form
c)
Fringe benefits
d)
Resume
25.
Classified advertising that does not identify the advertiser.
a)
Employment agency
b)
Qualifications
c)
Help-wanted ad
d)
Blind ad
26.
The procedures to follow when looking for a job include:
a)
Complete a résumé & Write a cover letter (or Letter of Application)
b)
Complete a job application & Interview with the potential employer
c)
Send a thank-you letter
d)
All of these
27.
Purposes of a Résumé is to:
a)
Provide a summary of the applicant’s qualifications
b)
Stimulate interest of an employer
c)
Save time in the interview process
d)
All of these
28.
Skills/knowledge that you have gained from your past.
a)
Experience
b)
degree
c)
position
d)
dependents
29.
a serious crime punishable by prison sentences greater than one year.
a)
mariatal
b)
probation
c)
promotion
d)
felony
30.
the amount of money a person makes (by hour, week, month, year)
a)
celery
b)
salary
c)
probationary
d)
benfits
31.
The clothes you wear
a)
attirie
b)
dependents
c)
resume
d)
salary
32.
leave of absence
a)
married or single
b)
male or female
c)
a period of time when an employee needs to be away from their permanent job(maternity, family)
d)
job skills
33.
misdemeanor
a)
fired
b)
salary
c)
lesser crime(petty theft, shoplifting, public intoxication)
d)
a period of time
34.
In filling out an application always follow...
a)
the right path
b)
instructions
35.
Listening without interrupting the speaker is an example of........
a)
Business Etiquette
b)
Ethics
c)
Netiquette
d)
Etiquette
36.
__________ describes good Internet behavior.
a)
Etiquette
b)
Business Etiquette
c)
Ethics
d)
Netiquette
37.
When using a speakerphone, you should announce if anyone else is present before a conversation begins?
a)
Yes
b)
No
38.
If you are out of the office, it is important to change your voice mail message?
a)
Yes
b)
No
39.
Be dependable, honest, trustworthy is an example of proper etiquette in the workplace.
a)
True
b)
False
40.
__________ the way you sit, stand, turn your head and walk
a)
Ethics
b)
Posture
c)
Tone
d)
Attitude
41.
_____________ is the most common form of communication for most businesses today
a)
Letters
b)
Texting
c)
E-Mail
d)
Twitter
42.
The exchange of information between sender and receiver.
a)
Active listening
b)
Communication
c)
Email
d)
Memo
43.
Which of the following is NOT a basic communication skill?
a)
Speaking
b)
Listening
c)
Texting
d)
Writing
44.
describe the results of research also they address a topic at length.
a)
Letters
b)
Memo
c)
Report
d)
Emial
45.
What Is Etiquette?
a)
A set of: Rules Forms Practices established for behavior in a polite society or in official or professional life
b)
A set of: Rules Forms Practices established for behavior in the workplace
c)
All of these
46.
What is Business Etiquette?
a)
A set of: Rules Forms Practices established for behavior in a polite society or in official or professional life
b)
The rules of good workplace manners.
c)
Both of these
47.
It is appropriate to tell business associates that their zipper is open?
a)
True
b)
False
48.
When _________ you need to have a clear idea of your:
Purpose, Audience and Subject
Purpose, Audience and Subject
a)
Listening
b)
Speaking
c)
Speaking Tips
d)
Building Communication
49.
The set of:
Rules, Forms, Practices established for behavior in a polite society or in official or professional life
Rules, Forms, Practices established for behavior in a polite society or in official or professional life
a)
Email etiquette
b)
Etiquette
c)
Netiquette
d)
business Marketing
50.
Which is an example of ethical behavior in the workplace?
a)
Turning in actual receipts for a business trip reimbursement
b)
Sending a coworker an email asking for a date after work
c)
Telling a friend in another company something the boss said confidentially
d)
Telling the boss that you cannot work with a coworker
51.
A co-worker, Stacy, also runs a small business in her home. Several times a month she collects paper clips, post-it-notes, and other office supplies from the office to take to her home business. What action that Stacy could take represents an ethical decision?
a)
Stop taking the office supplies home for any reason
b)
Stop taking the office supplies home except once a month
c)
Take the office supplies home only if there are plenty of supplies at work
d)
Take the supplies home as long as they are in open packages
52.
Lacking moral principles.
a)
Ethical Dilemmas
b)
Unethical
c)
Values
d)
Reputation
53.
Truthfulness, sincerity, or frankness.
a)
Values
b)
Trust
c)
Honesty
d)
Code of Ethics
54.
A formal written message sent to someone inside or outside the organization
a)
letter
b)
memo
c)
e-mail
d)
text message
55.
An informal message written, sent, and received on a computer
a)
e-mail
b)
memo
c)
text message
d)
letter
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