WorksheetsPoBF - Reveiw Units 1 and 2
Total questions: 40
Worksheet time: 23mins
Name
Class
Date
1.
Which is a reason why it is important to organize information before preparing a business report?
a)
to arrange findings in a logical manner
b)
to understand the purpose of the report
2.
Which is not a tool that people use when participating in discussions?
a)
Sharing a personal experience
b)
Building on someone else's comment
c)
Helping the group summarize what has been said
d)
Pointing out missing information
3.
A business that writes letters to customers to confirm their orders or requests should make sure that the letters contain:
a)
product ratings and grades
b)
exchange rates.
c)
all the necessary information.
d)
a map of all business locations.
4.
Emily is answering the phone for your boss at CNN, because he stepped out for a minute. you answer it how?
a)
Hey Dog
b)
Hello, My name is Emily this is CNN how may i help you?
c)
Hello, Who you want?
d)
Hello you have Emily
5.
How many times is the max you should let the phone ring before answering?
a)
1-2
b)
1-10
c)
1-5
d)
2-3
6.
Which note taking strategy has you divide a page into 3 sections for your notes, key points, and summary?
a)
Mapping
b)
Cornell Method
c)
Outlining
d)
Charting
7.
Informal way for people in business world to communicate.
a)
Letter
b)
Memo
c)
Email
d)
Text Message
8.
What does CC stand for in an Email?
a)
Cover Copy
b)
Carbon Concealment
c)
Carbon Copy
d)
Custom Carrier
9.
In the model of communication we studied we learned that the main parts where a Sender, a Message, and a _____________.
a)
Socializer
b)
Controller
c)
Receiver
d)
Analyzer
10.
Sue is an Analyzer when it comes to communication style. If you are communicating with Sue, you should make sure you:
a)
pressure for an immediate decision.
b)
present facts and data.
c)
show enthusiasm, smile, and chat.
d)
slow down, and take your time.
11.
To be able to explain and defend their ideas objectively to others, individuals usually need to have effective __________ skills
a)
computer
b)
technical
c)
verbal
d)
reading
12.
Why is it often important to take notes during meetings or presentations?
a)
Audience needs something to do
b)
Speaker is difficult to understand
c)
Information will be needed later
d)
Writing keeps the mind focused.
13.
Pie charts
a)
a diagram in which the numerical values of variables are represented by the height or length of lines or rectangles of equal width.
b)
a graph in which a circle is divided into sectors that each represent a portion of the whole.
14.
Pete's parents think he is spending too much of his income from his part-time job on video games. Pete wants to show them that, considering the total of all his pay for last few months, he is spending more on his saving plan, his car, his clothing, and his school supplies. What type of graphic aid should Pete use when talking to his parents?
a)
Pie chart
b)
Table
c)
Bar graph
15.
When Steven asks questions in an open-minded way, he avoids:
a)
attacking someone else's idea
b)
stating his own opinion
c)
suggesting a better way to do something
d)
mentioning the truth
16.
What type of communication style is usually appropriate for evaluation or counseling interviews with employees?
a)
Formal
b)
Casual
c)
Technical
d)
Routine
17.
Which is an example of a textual graphic that is used in a business report?
a)
pie chart
b)
pictograph
c)
map
d)
flowchart
18.
This type of communication style works best in a group setting and feeds off other people's ideas
a)
Socializer
b)
Collaborator
c)
Analyzer
d)
Controller
19.
1. You are an administrative assistant and you need to arrange a meeting between a client and two members of the design department. How should you communicate with the people involved?
a)
by text message
b)
by email
c)
by letter
d)
in person
20.
1. Kamiya is the personnel manager of a company with 200 employees. She wants to inform the staff of a permanent change to the company's benefit policy. What would be the BEST way to communicate this information to employees?
a)
memo
b)
in person
c)
phone
d)
letter
21.
Businesses evaluate the quality and source of the information they obtain to make sure the information is:
a)
Random
b)
Scientific
c)
Technical
d)
Useful
22.
Businesses assess their information needs to determine the type of information that will help them deal with:
a)
ethical issues
b)
job applicants
c)
personal relationships
d)
specific problems
23.
The reason businesses obtain information usually is to apply it in order to:
a)
determine a need
b)
develop a database
c)
accomplish a task
d)
evaluate a source
24.
What do most businesses use to store information for future use?
a)
CD-ROMs
b)
computer systems
c)
display screens
d)
scanners
25.
conducting business transactions using the internet or other technology
a)
telecommuting
b)
e-commerce
c)
CPI
d)
robotics
26.
an assembly process that makes a large number of identical products using a continuous efficient procedure
a)
mass production
b)
manufacturing
c)
logistics
d)
processing
27.
involved changing and improving the form of another product
a)
manufacturing
b)
logistics
c)
processing
d)
CPI
28.
combining raw materials and processed goods into finished products
a)
manufacturing
b)
CPI
c)
logistics
d)
materials processing
29.
stealing or illegally copying software packages or information
a)
privacy
b)
e-commerce
c)
robotics
d)
piracy
30.
activities of a worker using a computer at home to do a job
a)
robotics
b)
telecommuting
c)
e-commerce
d)
piracy
31.
mechanical devices programmed to do routine tasks
a)
telecommuting
b)
e-commerce
c)
management information systems (MIS)
d)
robotics
32.
software that enables computers to reason, learn and make decisions
a)
MIS
b)
AI
c)
CAD
d)
CPI
33.
The process of accessing, processing, maintaining, evaluating, and disseminating knowledge, facts, or data for the purpose of assisting business decision making.
a)
Business Information Management
b)
Information Management Risks
c)
Data Management
d)
Management Association
34.
Accessible technology can help ____________ of time lost and money spent when an employee develops a temporary disability.
a)
enhance productivity for all employees
b)
increase costs
c)
detour collaboration and communication
d)
reduce costs
35.
Maggie earns $62,000 per year and has a net worth of $20,000. Samantha earns $96,000 and has a net
worth of $15,000. Who is wealthier?
worth of $15,000. Who is wealthier?
a)
Maggie, because her net worth is higher than Samantha’s.
b)
Maggie, because her income minus her net worth is a smaller amount than Samantha’s.
c)
Samantha, because her income minus her net worth is a larger amount than Maggie’s.
d)
Samantha, because her annual income is higher than Maggie’s.
36.
When is your spending plan complete?
a)
When you have allocated all your income for the month
b)
When you have all your income and expenses recorded
c)
Spending plans are never complete
d)
Spending plans are complete each December 31st
37.
A measure of financial wealth and indicates the monetary value of all possessions that a person or household owns, minus the total amounts owed to others
a)
Net pay
b)
Net income
c)
Net worth
d)
Net amount
38.
Common fees that may be charged by a depository institution include all EXCEPT:
a)
overdraft fee
b)
late fee
c)
ATM fee
d)
minimum balance fee
39.
Austin has just received his first paycheck. He worked 22 hours at his new job and is being paid $8.00 per hour. He calculated that his paycheck should be $176. His paycheck amount is almost 1/3 less than he expected. What is the most likely reason that Austin’s pay is less than he expected it to be?
a)
Austin calculated the hours he worked without deducting the hours he spent doing on‐the‐ job training.
b)
Austin neglected to deduct the excise tax paid on the uniforms he purchased to wear at his job.
c)
Austin neglected to deduct the amount required to pay income and payroll taxes.
d)
Austin’s employer made a mistake calculating the number of hours Austin worked during his first pay period.
40.
Which of the following would most likely be considered a contractual expense?
a)
cell phone
b)
food
c)
entertainment
d)
clothing
100 %
