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PM Chapter 8

Total questions: 21

Worksheet time: 11mins

Name
Class
Date
1.
If you are an exempt employee
a)
You don't have to do any work
b)
you are exempt from labor laws about over time pay
c)
You are exempt from paying taxes
d)
An employer has to pay you to work overtime
2.
If you are the complainant you 
a)
you are the person with the complaint
b)
you are the person that receives the complaint
3.
Stereotypes usually can lead to 
a)
Jargon
b)
Disbelieve
c)
Prejudices
d)
Teamwork
4.

According to chapter 8 a Mission Statement is intended to be seen by

a)

employees only

b)

customers only

c)

employees and customers

d)

employees and managers

5.
If an action plan is done and followed correctly what will happen?
a)
The problem will not occur again
b)
The problem will occur again
c)
The problem may occur again
6.
An example of external motivators could be
a)
The desire to do your best
b)
The desire to make money
c)
The desire to figure out a problem
d)
The desire to hang out with Mr. C
7.
If you are paid hourly you are an
a)
exempt empolyee
b)
non exempt employee
8.
When might a screening interview take place
a)
after your interview
b)
before your interview
c)
your last day of work
d)
your first day of work
9.

Which of these is in the correct order of on-boarding employees?

a)

HIring, application, training, orientation

b)

Orientation, training, follow up

application

c)

Hiring, orientation, training, follow up

d)

Application, interview, training, orientation

10.
Cross training involves
a)
Working out in the gym
b)
Learning the job you were hired for
c)
Learning a new job while working
d)
getting a job at a church
11.

You are a server that knows your job but you need to learn tonights specials, which training would your boss use

a)

role play

b)

cross training

c)

group training

d)

drill and practice

12.
Which of the following is an illegal interview question
a)
How much experience do you have
b)
Have you ever been convicted of a felony
c)
Why do you want to work here
d)
How old are you
13.

Which government agency enforces your fair chance at employment

a)

Employee employment offical commision

b)

Equal employment opportunity commission

c)

Equal employers organization company

14.
SMART goals are effective when they are
a)
sufficient
b)
special
c)
subjective
d)
specific
15.
When would an employee performance appraisal typically be done
a)
your first day of work
b)
your first week of work
c)
over a period of time
d)
after training is complete
16.

This describes what a organization wants to become and why it exsists.

a)

Vision Statement

b)

Mission Statement

17.
If you are an exempt employee
a)
You don't have to do any work
b)
you are exempt from labor laws about over time pay
c)
You are exempt from paying taxes
d)
An employer has to pay you to work overtime
18.
A job application is NOT
a)
filled out by anyone wanting a job
b)
a form with basic information about you
c)
a legal document
d)
completed after an interview
19.

When in the kitchen Chef C wears a complete uniform. This is an example of?

a)

Modeling

b)

Teamwork

c)

Stereotyping

d)

Cultural tendency

20.

The process of hiring new employees is also called?

a)

resume

b)

application

c)

offboarding

d)

onboarding

21.

The statement "Teenagers are lazy" is an example of

a)

bias

b)

prejudice

c)

stereotype

d)

slang