Person bothered by the situation is known as _________.

Which of the following is a step in conflict resolution.

Which of the following is NOT a factor that affects communication?

_______ is to shut out or ignore opinions and beliefs that are different from their own.

_______ is when people ignore unpleasant situations

______ pattern of communication in which people accuse others for everything that goes wrong.

______means using questions to clarify a message.

_______ are sending messages through body movements.

The _______ transmit or sends the messages.

_________ is the exchange of information between two or more people

______ is the use of words to send and receive messages

______ is a way of sending and receiving messages without using words.

________ are statements that use I to express your thoughts, feelings, and ideas.

________is one skill that can help you resolve conflicts in a positive way.

________ is communication in which there is a give and take method that allows both people to express themselves.

_________ is communication in which a person alternates between sending and receiving messages

_________means you give the sender some type of sign you are listening.

________means they are hearing words without always listening for meanings.