WorksheetsPS (10.5 & 10.6)
Total questions: 10
Worksheet time: 5mins
What should not happen after the root cause of an issue has been identified?
Corrective actions should be implemented as soon as possible
Corrective actions should be recorded
The problem remains unresolved
Standard operating procedures should be updated
After a production run has been completed, the defects are analysed using a histogram. Which 'column' should be addressed first?
The right hand column
The left hand column
The lowest column
The highest column
When using Cause and Effect Diagrams, which is not true?
Most of the causes have an equal priority for resolving
There can be several related causes
There may only be one root cause
There can be one root cause with several contributing causes
Customer satisfaction can be achieved by
Resolving the problem eventually
Applying corrective actions speedily
Discussing which corrective action to implement
Adding the problem to a list of other issues
Which is incorrect? When a serious problem is identified in a product or service
Customers should be made aware of the issue, if necessay
It should be kept from customers at all costs
Remedial action should be applied
All corrective actions taken should be recorded
A poke-yoke device will help prevent errors. Which product does not usually contain a poke-yoke device?
A tap
A microwave oven
A washing machine
A CD player
Standard operating procedures should be updated
Monthly
Annually
Immediately after a corrective action has been implemented
Before a corrective action is implemented
What is the purpose of a risk analysis?
It recommends potential solutions
It records errors in a process
It suggests ways of avoiding risks
It identifies major risks in a process
FMEA is a tool to identify potential problems in a design or process. What does FMEA mean?
Failing Methods & Efficiency Audits
Forced Measures of Efficiency Actions
Failure Mode and Effect Analysis
Friday and Monday are Energy Audits
An FMEA calculation is based on
Productivity * scrap * frequency
Efficiency * productivity * scheduled adherence
OEE and the theory of constraints
Severity * detection * occurance
