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Cagate De la risa y Aprendes! ultramobile

Total questions: 13

Worksheet time: 8mins

Name
Class
Date
1.

What is ultra mobile?

a)

all the above

b)

is a prepaid company with 30 days billing cycle

c)

is a postpaid company

d)

is a t-mobile provider

2.

Donde encuentro mofongos en santiago?

a)

Joel mofongo

b)

Wao, wao, Wao Que platano

c)

ultramobile

d)

all the above

3.

what is the crm system used for?

a)

customer account information

b)

account management,notes and history

c)

payment and credits,trobleshooting

d)

all the above

4.

Where can I process a payment in the system?

a)

ticketing

b)

new customer

c)

offer and usage

d)

payment and credits

5.

where is batatas come from?

a)

Del moreno,fuerte que paso caminado

b)

india

c)

ladies

d)

from Emely

6.

cuando el teacher mostró los simcard de ultramobile ?

a)

ni idea

b)

quizas el ace , hace cosas

c)

el jueves pasado

d)

la mierda nos jodimos, nunca lo hizo..

7.

If i have a $19 dollars plan can i switch to a GLOBE UNLIMITED plan ?

a)

Yes, i can do it

b)

no, Globe Unlimited is not a plan

c)

yes, it comes available into the $19 dollars plan

d)

none

8.

Quien sera el asistente de rafael?

a)

Chambea

b)

joel mofongo

c)

batastas

d)

cesar

9.

which tab won't be used under crm?

a)

payment and credits

b)

offers and usages

c)

account management

d)

none of above

10.

what is not included in the customer section under customer & account info tab?

a)

address

b)

iccid

c)

stored balance

d)

email

11.

where can we actually do a jumpstart?

a)

account management

b)

troubloshooting

c)

intl roaming

d)

updata

12.

what will 'cancel device location' do?

a)

reset the device location

b)

refresh the minutes on the account

c)

cancel subscribers

d)

refresh registration on network towers

13.

what do i need to port in my number to ultra mobile?

a)

ask joel

b)

call t-mobile

c)

phone number, account number previous carrier, billing zip code

d)

we don't port in