WorksheetsIT Essential Chapter 5 Windows Installations
Total questions: 20
Worksheet time: 20mins
Name
Class
Date
1.
Which of the following is a main function of an operating system?
a)
managing applications
b)
text processing
c)
flow chart editing
d)
program compilation
2.
Which methods should a technician use to update a device driver?
a)
Insert the operating system installation media and load the driver from there
b)
Buy another operating system license
c)
Download the driver from the website of the manufacturer
d)
Perform a firmware update
3.
What is the term for the ability of a computer to run multiple applications at the same time?
a)
multiuser
b)
multitasking
c)
multimedia
d)
multiprocessing
4.
What is used by an operating system to communicate with hardware components?
a)
device driver
b)
BIOS
c)
CMOS
d)
Application Program Interface
5.
Where can a technician look to determine if specific computer hardware or software has been tested to work with Windows 7?
a)
Microsoft Compatibility Center
b)
Microsoft Knowledge Base
c)
Windows 7 manual
d)
Windows Easy Transfer
6.
The active partition may include the manufacturer recovery partition.
a)
recommended changes to hardware
b)
recommended changes to file systems
c)
recommended changes to user permissions
d)
recommended changes to directory structures
7.
Which of the following is a feature of the active partition of a hard drive that is using Master Boot Records?
a)
The active partition must be a primary partition.
b)
ONLY 1 primary partitions can be marked as active.
c)
An active partition must be assigned C: as the drive letter.
d)
The active partition may include the manufacturer recovery partition.
8.
What is the purpose of a recovery partition?
a)
to provide a copy of the C: partition and data from the last backup in case of failure
b)
to provide a backup copy of the BIOS
c)
to restore the computer to the factory state without deleting user files
d)
to restore the computer to its factory state
9.
Where are the settings that are chosen during the installation process stored?
a)
in the recovery partition
b)
in BIOS
c)
in flash memory
d)
in the Registry
10.
Which Windows tool is used to determine if a dynamic disk is corrupted?
a)
Disk Management
b)
Device Manager
c)
Microsoft System Preparation
d)
Bootmgr
11.
A user has upgraded a PC to Windows 7 but still needs to use an application that is created for the earlier version of Windows. Which mode of operation within Windows 7 can be used to run the application?
a)
real mode
b)
protected mode
c)
multiuser mode
d)
compatibility mode
12.
Within which folder would a user of 64-bit Windows 8 find 32-bit programs?
a)
C:\Program Files
b)
C:\Program Files (x86)
c)
C:\Program Files (x64)
d)
C:\Program Files (x32)
13.
Within which folder would a user of 64-bit Windows 8 find 64-bit programs?
a)
C:\Program Files
b)
C:\Program Files (x86)
c)
C:\Program Files (x64)
d)
C:\Program Files (x32)
14.
How much RAM can be addressed by a 64-bit operating system?
a)
16 GB maximum
b)
32 GB maximum
c)
64 GB maximum
d)
128 GB or more
15.
When troubleshooting a printer problem, a technician finds that the operating system was automatically updated with a corrupt device driver. Which solution would resolve this issue?
a)
Roll back the driver.
b)
Restart both the computer and the printer.
c)
Scan the downloaded driver file with a virus scanner.
d)
Use the Last Known Good Configuration to restart the computer.
16.
Which directory contains Windows Operating System files?
a)
C:\WINNT
b)
C:\WINDOWS
c)
C:\Program Files
d)
C:\Documents and Settings
17.
What would be the result of having a corrupt Master Boot Record?
a)
The printer will function incorrectly.
b)
The operating system will fail to start.
c)
A new application will fail to install.
d)
The keyboard will be unresponsive to the user.
18.
A user notices that a PC is running slowly and exhibits a delayed response to keyboard commands. What is a probable cause of this symptom?
a)
The video card does not support the resolution that is being used.
b)
A recently installed device driver is incompatible with the boot controller.
c)
A process is using most of the CPU resources.
d)
One or more program files have been deleted.
19.
Which of the following is an advantage of the NTFS file system compared with FAT32?
a)
NTFS is easier to configure.
b)
NTFS supports larger files.
c)
NTFS allows faster access to external peripherals such as a USB drive.
d)
NTFS allows faster formatting of drives.
20.
A technician has loaded an incorrect video driver on a Windows 7 computer. How can the technician revert to a previous driver?
a)
Select the video adapter card Properties in Device Manager, select the Driver tab, and click Roll Back Driver.
b)
Use the Devices and Printers control panel to right-click on the monitor, and select Properties.Select Roll Back Driver.
c)
Select Create a Restore Point from System Tools.
d)
Use regedit to remove the information about the graphics driver from the registry.
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