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4. Human Resources

Total questions: 15

Worksheet time: 12mins

Name
Class
Date
1.

Managers in a tall organisational structure will usually:

a)

Give lots of freedom to junior managers

b)

Delegate frequently

c)

Have a wide span of control

d)

Monitor the work of their subordinates closely

2.

Which of the following is a disadvantage of centralisation?

a)

Decisions made may not be in line with the overall business aims

b)

Increased costs of training

c)

Inconsistent decision making across the organisation

d)

Low levels of motivation amongst junior managers

3.

Which of the following is an example of internal recruitment? Advertising a job vacancy:

a)

In a job centre

b)

On a firm’s intranet

c)

In a shop window

d)

In a local newspaper

4.

Which of the following pieces of information would be included in a person specification?

a)

Main roles and responsibilities of the job

b)

Hours of work

c)

Place of work

d)

Skills and qualifications required to complete the job successfully

5.

Job analysis is conducted when:

a)

A vacant position first becomes available

b)

Applicants have sent in their CVs for review

c)

References have been received by the organisation

d)

The applicant has accepted the post

6.

Which of the following documents would contain information about holiday entitlement, hours of work, place of work, remuneration package and duties at work?

a)

Job description

b)

Job analysis

c)

Application form

d)

Contract of employment

7.

Which of the following is an advantage to a business of having a consistently high labour turnover?

a)

Recruitment and selection costs will be low

b)

Labour productivity rate will be high

c)

It will gain a positive reputation as a good employer

d)

New ideas may be introduced into the workplace

8.

When two or more people come together to fulfill a single job role this is called:

a)

Part time employment

b)

Job sharing

c)

Zero hours contract

d)

Full time employment

9.

Which of the following would be the most suitable place for a large public limited company to advertise for a senior director?

a)

National newspaper

b)

Job centre

c)

Staff noticeboard

d)

Company intranet

10.

When an employee of one organisation is identified and approached by another organisation to fill a vacant position, it is called:

a)

Labour turnover

b)

Headhunting

c)

Staff retention

d)

Selection

11.

Which of the following best describes the term staff retention?

a)

The number of people that leave a firm in a set period of time

b)

The number of staff that remain working in a firm in a set period of time

c)

The number of staff that are promoted in a firm in a set period of time

d)

The number of staff that are made redundant in a firm in a set period of time

12.

A business has a highly productive workforce. This means that:

a)

It should have more flexibility in its pricing

b)

It will find it more difficult to compete with rivals

c)

Its labour costs per unit will rise

d)

Its profit margins may fall

13.

A plc uses profit sharing as a financial method of motivation for its staff. Which of the following is a potential drawback to its shareholders of this decision?

a)

Staff may see this as an ongoing entitlement

b)

Less funds available for reinvestment

c)

The share price will be guaranteed to rise

d)

Less money available for dividend payments

14.

Which of the following is an example of a fringe benefit?

a)

Holiday pay

b)

Overtime payment

c)

Praise at work

d)

Free lunches

15.

Which of the following best describes the term off the job training? Training that takes place:

a)

Whilst completing a task under the direct supervision of a work colleague

b)

Away from the place where the job role is usually performed

c)

On the first day of a new job

d)

Whilst shadowing another member of staff at work