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Chapter 11: Records Management

Total questions: 20

Worksheet time: 40mins

Name
Class
Date
1.

Records management is the systematic control of records, from the creation or receipt of the record to its final disposition.

a)

True

b)

False

2.

Documents that have no value to the organization are still considered records and should be kept.

a)

True

b)

False

3.

The accuracy and efficiency of tracking physical records can be improved using bar codes.

a)

True

b)

False

4.

Vertical drawer cabinets are the traditional storage cabinet for physical records

a)

True

b)

False

5.

Most applications of microform storage are for records that are accessed frequently

a)

True

b)

False

6.

​For the alphabetic storage method, a special folder holds records for names that do not have enough records (usually three to five records) to warrant an individual folder.

a)

True

b)

False

7.

A subject filing system can be a direct or indirect acess system.

a)

True

b)

False

8.

Confidential information is data that should be kept private or secret from those who are not authorized to have access to this information.​

a)

True

b)

False

9.

For chronological filing, physical records are arranged by reverse date order within a file folder.​

a)

True

b)

False

10.

As an administrative professional, you generally will be the person who creates a retention schedule for the company’s records.

a)

True

b)

False

11.

In which of the following areas may records have value to a business?

a)

Legal

b)

Financial

c)

Historical

d)

All the above

12.

What is the second phase of the records life cycle?

a)

Creation or receipt of the record

b)

Distribution of the record to people who use the information

c)

Filing and retrieving the record

d)

Disposition of the record

13.

Which of the following items is used to separate the file drawer into sections

a)

File guide

b)

File folder

c)

Hanging folder

d)

Out guide

14.

A sheet of film that contains a series of images arranged in a grid pattern is called:

a)

roll microfilm

b)

microfiche

c)

a microform

d)

both b and c

15.

Which storage method uses the letters of the alphabet to determine the order in which a record is filed?

a)

Alphabetic storage method

b)

Numeric storage method

c)

Geographic storage method

d)

Subject storage method

16.

Which storage method requires that each record be read completely to determine the filing segment?

a)

Alphabetic storage method

b)

Numeric storage method

c)

Geographic storage method

d)

Subject storage method

17.

Which storage method requires the use of an accession log?

a)

Alphabetic storage method

b)

Numeric storage method

c)

Geographic storage method

d)

Subject storage method

18.

Records with historical value that are preserved permanently are called:

a)

active records

b)

working records

c)

archive records

d)

both a and b

19.

Which of the following is the correct order for storing files using the terminal-digit storage method?​

a)

14 87 23, 22 57 49, 16 58 49, 15 58 69

b)

15 58 69, 14 87 23, 16 58 49, 22 57 49

c)

​22 57 49, 16 58 49, 15 58 69, 14 87 23

d)

​14 87 23, 15 58 69, 16 58 49, 22 57 49

20.

Which of the following is the correct order for files stored in an alphabetic storage system?

a)

Father Joseph, Mr. Joe’s Pizza, Dr. James J. O’Malley, The Dollar Store

b)

The Dollar Store, Father Joseph, Mr. Joe’s Pizza, Dr. James J. O’Malley

c)

Dr. James J. O’Malley, Father Joseph, Mr. Joe’s Pizza, The Dollar Store

d)

Dr. James J. O’Malley, The Dollar Store, Father Joseph, Mr. Joe’s Pizza