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Foodservice Consultancy

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

What is the multitude source for face to face comunication

a)

vocabulary, sound, eye

b)

impression, perception, distraction

c)

vocabulary, tonality, body language, regional accent

2.

What are 3 types of intelligence define by Thorndike?

a)

Cognitive ability, concrete intelligence and social intelligence

b)

physical intelligence, emotionality intelligence and spiritual alert

c)

personality intelligence, perception intelligence, effective intelligence

3.

Below is the emotional intelligence element except

a)

Relationship management

b)

Energizers

c)

Self-awareness

d)

Brave

4.

Rearrange the 5 level of listening

a)

for application, to tell my story, for judgement, to understand, not listening

b)

not listening, for judgement, to tell my story, for application, to understand

c)

for judgement, not listening, to tell my story, to understand, for application

5.

What is the good listening ability?

a)

Talking when other person trying to explain

b)

Concentrate on what other person saying

c)

Just nod our head during the conversation

d)

Show the boring expression

6.

How many percentage that non verbal give impact the communication?

a)

60%

b)

35%

c)

70%

d)

65%

7.

Below is the element of 7 habits of highly effctive people except

a)

The habit of withdrawal

b)

The habit of creative cooperation

c)

The habit of renewal

d)

The habit of choice

8.

Benefit of using thinking hat

a)

Reduce comunication

b)

View problem as disadvantages

c)

Maximize productive collaboration

d)

Make meetings more longer

9.

What is intrapersonal intelligence?

a)

Self-centered

b)

Selfish

c)

Self-management

d)

Self-unawareness

10.

Element of energizers except

a)

Motivation

b)

Positive

c)

Attitude

d)

Passion