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WorksheetsBusiness etiquette and ethics
Total questions: 10
Worksheet time: 5mins
Name
Class
Date
1.
It' ok to hold private conversations in the office bathrooms, elevators and other public spaces
a)
True
b)
False
2.
What is the most common method of communication for many businesses?
a)
Facetime
b)
Email
c)
Instant messge
d)
All of these
3.
Listening without interrupting the speaker are examples of........
a)
Netiquette
b)
Business Etiquette
c)
Ethics
d)
Laws
4.
which of the following is a business etiquette
a)
Arriving on time for a meeting
b)
Smilling at all of your co-workers
c)
Giving very sturdy handshakes
d)
Telling Co workers how hard working you are
5.
How soon should you reply an email?
a)
Within 24 hrs
b)
Emails are generally not urgent, if the person really wants a reply, they will phone
c)
As long as it is done within a week
d)
There is no set time
6.
Cursing, using racial slurs, and making generalizations about any group of people are all forms of ______________.
a)
sterotyping
b)
bigotry
c)
offensive language
d)
opinions
7.
It is okay to ask your co-workers how much money they make.
a)
True
b)
False
8.
THE FOLLOWING IS A PROPER INTRODUCTION: Miss Boss, I would like you to meet our client Mr. Smith
a)
True
b)
False
9.
You are emailing Taylor Andrews but don't know their gender. What would be an appropriate salutation?
a)
Hello You,
b)
To whom it may concern,
c)
Dear Mr. Taylor Andrews,
d)
Dear Miss. Taylor Andrews,
10.
Which of the following should you not do during a presentation?
a)
Speak with hand gestures
b)
Talk to the audience, not reading off the screen
c)
Ask the audience a question
d)
Speak softly with little projection to the audience
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