What's a drop ship?

Which one is a definition of P&L?

What is the name of the SYNNEX portal customers can use to shop online?

What is CPoP?

Department in charge of planning and executing events to increase sale to a particular vendor.

Department in charge of resolving RMAs.

Department in charge of freight quotation or issues with the carrier.

Department in charge of holding orders due to past due.

Department in charge of increasing the sale of a particular vendor by contacting resellers

Department in charge of inventory management, product details, funding, etc.

Department in charge of picking, packing and shipping the product.

Department in charge of change or request for a different payment method, change in reseller address, etc.

Department in charge of ordering the products from the vendor.

Department in charge of resale certificate question or concerns.

TRUE or FALSE? I can add tools into My Favorites by clicking on the Heart Icon.

Which of the following is a widget that is available on MyCIS portal page (SYNNEX Central dashboard)?

Which widget on MyCIS would show me the estimate of orders that may bill today?

On Customer Profile, if I need to know the credit limit of the customer, which tab should I go?

On Customer Profile, which tab do I go to see the previous 6 months and Month-to-date purchases of a customer?

On Customer Profile, which tab do I go to add a contact or post a note to a contact?

On Customer Profile, which tab do I go to check if customer has a resale certificate?

On Customer Profile, which tab do I go to check the customer's TAM?

Which tool is used to edit/delete an account's contact person?

Which of the following statement is true about Part Search?

On Part Portal, which button do I click to check who the Product Manager is for the part?

On Part Portal, which button do I click to check aging inventory?

On Part Portal, under Inventory Status, which column shows products we're waiting for the vendor to ship to our warehouse?

On WebQuote, which tab is used to enter SCM code?

On WebQuote, which tab is used to change the account used in the quote?

On WebQuote, which tab is used to email the customer their order confirmation?

On WebQuote, which tab is used to enter vendor required information?

On WebQuote, which indicates the final price quoted to the customer?

On WebQuote, which is the customer's default or assigned price?

TRUE or FALSE: We are required to notify the customer before tax is charged to an order.

On WebQuote, TRUE or FALSE: PO ID is the same as Cust PO.

On WebQuote, this button on Price Adj would show all rebates applicable to the order.

On WebQuote, which tab is used to enter credit card information?

On WebQuote, TRUE or FALSE: The Expenses tab saves information. Even if you switch to another tab, what you did in Expenses will still be saved when you go back.

On WebQuote, which tab would you use to customize your WebQuote settings?

On WebQuote, TRUE or FALSE: Only Credit can add a new reseller address.

On WebQuote, under Shipping tab, which of the following type of SPA would show under SPA Type drop down?

On WebQuote, which Action button can be used to insert a new part number in between two line items?

On WebQuote, the system will no longer allow an order to be edited once it's:

On WebQuote, which amount shows what the carrier is charging SYNNEX?

On WebQuote, which amount shows what freight expense the customer has to pay?

On WebQuote, TRUE or FALSE: A single sales order (SO) can use multiple warehouse source.

On WebQuote, after editing an order, which button sends the order back to the approval process?

On WebQuote, once I convert an order that has available inventory, it generates a:

TRUE or FALSE: All orders are invoiced at 11 PM PST of the day that they shipped.

On OOS, you will no longer see it in OOS (Open Order Status) once it reaches this order stage.

On OOS, which filter would you use to show only drop ship orders?

If you need to make a change on a warehouse order that is already credit released but had not left the warehouse yet, who do you email?

If you need to make a change on a drop ship order that is already credit released but had not been shipped by the vendor yet, who do you contact?

On OOS, which filter would you use to show only orders that are on hold?

On Back Order Management, which column do you look at to see how many you need on your back order?

On Back Order Management, which column do you look at to see your place in the queue?

On Back Order Management, which column do you look at to see how many units need to be fulfilled first before yours?

On Back Order Management, what's the indicator that you are good to convert a back order?

On Back Order Management, which button do you use to convert the back order to a sales order?

On B Reports, TRUE or FALSE: B Report shows MTD number and the previous 2 months.

On B Reports, TRUE or FALSE: Run Rate and MTD numbers would always be the same.

On B Reports, TRUE or FALSE: B Reports will only show MTD numbers. It is not able to show QTD numbers.

Name the tool that could automatically create a quote in WQ by using vendor quotes or vendor files.

This type of drop ship is used when a Vendor discounts SYNNEX our cost by the use of a SPA (rebate).

This tool is used to look up information about a vendor. Some of the examples are authorization or deal registration process, promotion, inventory, etc.

On History Order Search, TRUE or FALSE: I can use HOS to look up an order using a serial number.

On History Order Search, TRUE or FALSE: CPO tab and Order tab shows the same result.

On EC Express, TRUE or FALSE: Customer can subscribe to reports using EC Express.

On EC Express, TRUE or FALSE: For the customer to get access to EC Express, they first need to be added to the contact list on their profile.