Font size
WorksheetsAT&T Products & Services
Total questions: 37
Worksheet time: 11mins
How much is it for the Unlimited & More Plan for one line?
$70
$100
$60
$55
How much is it for the AT&T Unlimited & More Premium, for one line?
$81
$80
$120
$90
If you was to get 3 lines on a AT&T Unlimited & More plan, what would you pay per line?
$50
$73
$49
$66
What HD resolution would you get with AT&T Unlimited & More plan?
620P
320P
480P
1080P
What HD resolution would you get with AT&T Unlimited & More Premium plan?
1400p
400p
720p
1080p
Will you get overage fees if you go over your streaming data allowed per billing cycle?
Yes
No
Is Mexico & Canada Included in AT&T Unlimited Wireless Plans?
Yes
No
How many GB's of Hotspot come with AT&T Unlimited & More Premium?
15GB
10GB
20GB
30GB
What would my installment be for a Samsung Galaxy S9 on a 30month installment plan?
$30.50
$20.00
$26.34
$33.00
How many live channels do you get with an AT&T Unlimited & More plan?
30+
40+
25+
60+
What is the MyCSP article number for Directv Hub?
*185614
*185632
*665874
*785123
Which one of the orange headings is not apart of the Directv Hub?
Tech Support
Equipment
EG DIRECTV Tools
Ordering Resources
Navigate to the Entertainment section of the AT&T MST Tool. What categories are listed in the DIRECTV section?
DoublePlay
TV Packages
Equipment
Channels
All of the above
How much is the Movie Extra Pack?
$12.99
$4.99
$10.99
$17.99
How many Genie Minis can one Genie support?
Only 3
Only 6
Up to 8
Up to 9
What feature allows you to watch shows after they air?
None of the above
You can't watch shows after they air
DVR
72 Hour Rewind
What is the MyCSP article number for channel line up?
*587412
*365221
*589885
None of the above
What feature lets you enjoy full-time Ultra HD with richer colors and clarity?
Genie 2
Directv 4k
Directv HD
Directv Genie
What does ARD stand for?
Advance Reading Service
Advance Random Service
Advance Receiver Service
Automatic Receiver Service
How much is the monthly receiver fee?
$20
$7
$10
$15
Which service has the interactive button, to access apps, music and shows with one click?
No Interactive button exists
Uverse TV
Directv
Internet
What does Uverse Kids display?
Kid Friendly programming and remote access
Kid Friendly games
Displays Kid Music
None of the above
What is the channel guide for on Uverse app?
It allows you to select the type of content you want to watch.
It lets you record
There is no channel guide selection
It allows you only to view HD channels
Via the app are you able to select to record series or do you only have access to record one episode?
AT&T doesn't have a app
No, you can only record one episode
Yes, you can record series
None of the above
What does the Wireless signal strength indicator do?
Ensure best possible placement
Let you know what receiver battery is low
Let you know when something is recording
None of the above
Can you still access Total Home DVR applications and On Demand with a wireless receiver?
Yes
No
What Uverse Tv package would a customer get to satisfy their kids needs, when it comes to programming?
U100
U300
U450
On Demand
What Uverse Package would a customer get, if they wanted to watch sports in HD?
Preferred Package
U300
Choice Package
U450
How many screens can you stream at one time with Directv?
5
8
2
4
How many screens can you stream with Directv Now?
3
2
1
5
With Uverse TV how many shows can you record at one time?
4
6
8
3
How much is the NRC fee for Uverse Tv?
There is no fee
$50
$35
$45
How can a customer view a recorded program that is restricted in the Parental Controls settings?
Pay a fee
Calling Elite Care
You cant restrict programs
By entering a PIN
What is the MyCsp article number for The Power of the Bundle Cool Factors?
*296688
*296587
*258771
*232445
Downstream speeds are up to how many Mbps?
100Mbps
20Mbps
55Mbps
75Mbps
What is an AT&T WI-FI Gateway?
Secure personal WI-FI hot spot at home
provides connections for smartphones, tablets, cameras and other
devices
Get online for gaming while at the same time watching the game
Allows you the ability to make calls
What Is AT&T Security Suite?
Spam Guard
Anti-virus protection
Two-way Firewall Protection
Virus and Spyware Protection
Parental Service blocker
