NEW
Font size
WorksheetsPrinciples of Marketing: Chapter 1 Test Review
Total questions: 30
Worksheet time: 15mins
Marketing activities & jobs have not changed much over the past 100 years.
True
False
When you buy an ice cream cone or a digital camera, you are involved in marketing.
True
False
Each of the nine marketing functions occurs every time a product or service is developed and sold.
True
False
The primary reason for a business to exist is to provide employment for people.
True
False
Businesses that do not use the marketing concept are more concerned about producing products than understanding customers needs.
True
False
A company that relies on promotion with brochures, advertisements, and public service announcements probably has NOT adopted the marketing concept.
True
False
Which of the following businesses is directly involved in marketing?
a freight office
a law office
a bank
all of the above businesses are directly involved in marketing
This marketing function provides security for products, personnel, and customers.
selling
pricing
risk management
promtion
Exchanging products or services with others by agreeing on their values is known as
marketing
selling
promoting
bartering
A location where people bring products to be conveniently exchanged is a
central market
crossroads
stock exchange
money system
Which business function involves developing, implementing, and evaluating the plans and activities of a business?
production
management
operations
merchandising
The first step of the marketing concept is to
hire a team of talented marketing professionals
develop top-quality products or services
operate at a profit
identify what will satisfy customers' needs
An approach to customer service that gives employees the authority to solve many customer problems is called
relationship marketing
social responsibility
hard selling
employee empowerment
FrostWhip budgets 45% of its total expenses for marketing. Total expenses for the company this year is $550,000. What is the dollar amount FrostyWhip has budgeted for marketing?
$247,500
$24,750
$302,500
$30,250
A company is considering a marketing mix. It projects it can sell 10,000 units at a price of $25.00 per unit with a total cost of $198,000. What is the projected profit?
$52,000
$5,200
$48,000
none of these
The __ function determines the best way to help customers locate, obtain, and use an organization's products and services.
distribution
pricing
risk management
merchandising
The __ function establishes and communicates the value of products and services to prospective customers.
pricing
distribution
risk management
sales
__ is the creation and maintenance of satisfying exchange relationships.
marketing
maintenance
distribution
marketing concept
Being self-____ means you do not rely on others for the things you need to survive.
sufficient
knowledgeable
empowered
unaware
A __ system established the use of currency as a recognized medium of exchange.
money
bartering
distribution
pricing
Offering products produced or manufactured by others for sale to customers is known as
merchandising
marketing
bartering
distribution
Using high-profile entertainment or news to get people to talk about your brand is called ___ marketing.
buzz
bee
hot
freeze
A ___ is a description of a unique group of prospective customers a business wants to serve and their location.
market
bartering
relationship
introduction
In the Production Era, business's only marketing effort was devoted to ___.
distribution
production
advertising
pricing
__ marketing focuses on developing loyal customers who continue to purchase from the business for a long period of time.
relationship
empowerment
buzz
flash
Concentrating efforst on one or a few related activities so they can be done well.
specialization of labor
bartering
empowering
rendering
Using the needs of customers as the primary focus during planning, production, pricing, distribution, & promotion.
marketing concept
marketing
marketing mix
none of these
Which of the following is NOT one of the four P's of marketing? (The marketing mix)
product
pricing
planning
promotion
Distribution, or _, includes the locations & methods used to make product available to customer
price
place
product
promotion
the amount that customers pay & the method of increasing the value of a product to customers.
price
place
promotion
production
