WorksheetsConsumer Choice Review
Total questions: 28
Worksheet time: 28mins
A consumer is someone who purchases goods to satisfy ....
Needs and Desires
Wants and Hopes
Needs and Wants
Desires and Wants
Which of these purchasing options is best for comparison shopping?
Magazine
In Person
Radio Ad
Internet
The police force is an example of what?
Individual Good
Individual Service
Collective Good
Collective Service
An estimate of expenditure and income over a set period of time is known as?
Shopping List
Budget
Resume'
Balance Sheet
Which of the following is NOT a consideration when deciding on a career?
Required education and training
Personal Abilities
What the job market looks like
Interest Rates
Purchasing a product with little thought for consequence is known as
Impulse buying
Free market economics
Splurging
Consideration
Which of the following is NOT an advantage of comparison shopping?
Avoiding sales tax
Avoiding impulse purchases
Research educates you about the negatives and positives of a product
Getting the exact product you need for the price you want
What is the correct order of the distribution process?
Retailer - Wholesaler - Manufacturer - Consumer
Wholesaler - Consumer - Manufacturer - Retailer
Manufacturer - Wholesaler - Retailer - Consumer
Consumer - Retailer - Manufacturer - Wholesaler
Which of the following is a disadvantage of buying on the internet?
You may have to pay for delivery
If the product is faulty it can take time and effort to get fixed
Unsafe websites pose a threat to your financial security
All of the above
Which of the following is NOT a retail store
Foot Locker
Woolworths
AMAZON
David Jones
7-Eleven is an example of a
Specialty Store
Convenience Store
Department Store
Supermarket
Which of these is not a factor affecting consumer decisions?
Gender & Age
Service & Price
Finance & Education
Marketing & Convenience
Under the Competition and Consumer Act any practice that is just not reasonable, such as scams and rip offs, is known as.
Unconscious Action
Unconscionable Act
Conscious Deception
Intellectual Theft
Which of the following is NOT a piece of consumer protective legislation
Competition and Consumer Act 2010 (Commonwealth)
NSW Equal Pay Act 1977
Fair Trading Act 1987 (NSW)
Australian Consumer Law
Which of these are NOT examples of scams?
Referral selling
False & Misleading advertising
Pyramid Schemes
Commission
Which of these is NOT and example of a contract
Verbal
Promised
Written
Standard
What are the three elements of a valid contract?
Offer, Acceptance & Consideration
Offer, Acceptance & Payment
Proposal, Agreement & Consideration
Proposal, Acceptance & Signing
Which of these is NOT one of the four basic rights of consumers?
The products are safe
Refunds are automatic and immediate
Product information and descriptions are accurate
Guarantees are honored
What is the name of the New South Wales Act that provides some protection to consumers?
Fair Trading Act 1987
Reimbursement & Dismissal Act 2019
Fair Work Dismissal Laws 1994
Consumer Protection Decision 2012
What does Caveat Emptor refer to?
The buyer is ultimately responsible for checking the quality of goods
The seller has an ethical responsibility to provide quality products
The buyer possesses legal recourse for obtaining fiscal reimbursement
Government must pass legislation to protect legal rights of consumers
Which of these is non-government organisation that provides assistance to consumers?
Office of Fair Trading
The Australian Consumers Association (ACA)
The Australian Securities and Investments Commission (ASIC)
The Australian Competition and Consumer Commission (ACCC)
Which of these is NOT a role of the New South Wales Office of Fair Trading?
Checking safety standards of products
Informing consumers about any known unethical business practices
Helping to resolve complaints
Protects consumers from frauds and scams in the world of finance
Which government organisation enforces and administers the law in relation to competition and consumer protection laws.
The NSW Office of Fair Trading
The Australian Competition and Consumer Commission (ACCC)
The NSW Department of Consumer Affairs
The Australian Securities and Investments Commission
Someone who deals with disputes between consumers, and specific businesses including finance, telecommunications and insurance is called a what?
Commissioner
Referee
Customer Representative
Ombudsman
Which of these is NOT an advantage of keeping an up to date record your purchases and payments?
You can keep track of which accounts you have paid or or need to be paid
You can keep track of how much money you spend on different items
You are able to earn interest on each of your purchases
You have a record of transactions and proof of purchase if a dispute arises between you and the seller
A consumer is best defined as ...
Someone who purchases goods and services
Someone that wants to buy goods and services
Someone that needs to buy goods and services
Someone who purchases goods and services to satisfy needs and wants
Comparison shopping is best defined as ...
Investigating a products features online
Contacting a number of sellers to obtain the best deal
Maintaining all receipts and proof of payment documents
Checking the refund policy of products sold online and in-store
Robyn intentionally purchases products that do not endanger the environment, animals or society. Robyn's decision making is best defined as ...
Ethical Investing
Organic Purchasing
Ethical Consumerism
Green Purchasing
