Worksheetslyft In a Ride Review
Total questions: 10
Worksheet time: 4mins
Passengers have the option to pay tolls to drivers in cash.
True
False
Pays for ALL tolls and airport fees during a Lyft ride, as well as some specific return tolls and inter-region trip charges.
Lyft
City of Olando
Lyft Driver
Passenger
For Standard and Lyft XL ride requests, passengers are charged and drivers receive cancellation fee in what two situations?
The driver cancels the ride after 15 sec.
The driver is on track to arrive at the estimated ETA
More than 2 minutes pass since driver accepted the ride
The driver does not accept the ride from said passenger
Prime Time is based on supply and demand.
False
True
In order for a driver to be involved in a Power Zone they must
Go online
Be invited by email
Be in a certain region
Call in and request Power Zone locations
Who's Job is it to dispute payment disputes ?
TL's
CET's
CSR2's
Corporate
How do drivers know when they are in or near a Prime Time area?
colored areas on map
email notification
call and request
Pax informs on arrival
When Pax is dropped off who is responsible for any additional toll fees?
Lyft
Pax
Driver
If a driver forgets to start/stop a ride will the Pax be charged any additional fee?
Yes
No
A partial fee may be charged
How long will the driver wait for a shared ride?
2 min
15 min
5 min
1 min
