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Communication Styles 2

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Which of the following is NOT a scenario where someone would need to use professional communication skills?

a)

Talking with friends at lunch

b)

Having lunch with a client

c)

E-mailing a co-worker

d)

Presenting a speech at a luncheon

2.

Which of the following is NOT a tip for communication in the workplace?

a)

Check grammar and spelling in written documents

b)

Be very casual in workplace communication

c)

Proofread all written communications

d)

Keep criticism constructive and positive

3.

Zhaire has been asked to speak at an event and is trying to

identify the audience who will be at the event. Which of

the following should he take into consideration when identifying the audience?

a)

Day of the week the speech occurs

b)

His speaker fee

c)

Age of the audience members

d)

Length of speech

4.

Which of the following is the correct format for a speech?

a)

Introduction, Anecdote, Body

b)

Anecdote, Body, Conclusion

c)

Introduction, Anecdote, Conclusion

d)

Introduction, Body, Conclusion

5.

Which of the following is NOT a method of organizing information when writing a speech?

a)

Outline

b)

Diagram

c)

Flow chart

d)

Flash cards

6.

Which of the following can be used to influence attitudes

toward a product, idea or issue?

a)

Propaganda

b)

Bandwagon techniques

c)

Glittering generalities

d)

Either/or fallacy

7.

Which of the following is referred to as “keeping up with

the Joneses”?

a)

Propaganda

b)

Bandwagon techniques

c)

Glittering generalities

d)

Either/or fallacy

8.

Which of the following uses important sounding words in a general statement which has no true meaning and cannot be proved or disproved?

a)

Propaganda

b)

Bandwagon techniques

c)

Glittering generalities

d)

Either/or fallacy

9.

Which of the following leaves no room for compromise or gray areas?

a)

Propaganda

b)

Bandwagon techniques

c)

Glittering generalities

d)

Either/or fallacy

10.

Which of the following is NOT a key economic factor

influencing the communication industry?

a)

Standard of living

b)

Per capita income

c)

Currency stability

d)

Opportunity cost