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WorksheetsTQM Evolution and Quality Gurus
Total questions: 30
Worksheet time: 58mins
It is during this timeline that the first seed of quality management were planted as the principles of scientific management swept through U.S. industry.
1900s
1910s
1920s
1930s
It is during this timeline that Walter Shewhart developed the methods for statistical analysis and control of quality.
1950s
1930s
1940s
1920s
Which among the following is not part of William Conway’s six tools for continuous improvements daily?
Human relation skills
technical skills
statistical surveys
statistical techniques
Which among the following is not part of the 14 steps to quality improvement of Crosby?
Zero Defect planning
Do it over again
Zero Defect Day
Drive out fear
He was the one who paved way in manufacturing and quality control and framed problem in terms of assignable-cause and chance-cause variation and introduce control chart as a tool for distinguishing between the two.
William Edwards Deming
Walter Shewhart
Joseph Juran
Kaoru Ishikawa
He devised the concept of Total Quality Control and is one of the pioneers in the total quality management.
Walter Shewhart
Kaoru Ishikawa
Genichi Taguchi
Armand Feigenbaum
He introduce Relation Diagram Method which is useful for effective workplace standardization procedure.
Armand Feigenbaum
Joseph Juran
Shizuo Senju
Genichi Taguchu
He is known as the father of statistical quality control because he gave birth to quality movement with theoretical approach.
Kaoru Ishikawa
William Edwards Deming
Walter Shewhart
Joseph Juran
It is during this timeline that W. Edwards Deming taught methods for statistical analysis and control of quality
1930s
1920s
1950s
1970s
He concentrated on three principles on TQM are: Focus on the customer, participation and teamwork and continual improvement.
Walter Shewhart
Armand Feigenbaum
Genichi Taguchi
Kaoru Ishikawa
He believes that quality is free and is also the title of one of his books.
Walter Shewhart
Philip Crosby
Genichi Taguchi
Armand Feigenbaum
He is the proponent of the quality trilogy: quality planning, quality control, quality improvement.
Joseph Juran
Philip Crosby
William E. Conway
Walter Shewhart
He is known as the father of statistical quality control because he gave birth to quality movement with theoretical approach
William Edwards Deming
Walter Shewhart
Joseph Juran
Kaoru Ishikawa
In 1940, he developed sampling techniques which were used for conducting census in USA.
William Edwards Deming
Walter Shewhart
Joseph Juran
Kaoru Ishikawa
It is during this timeline that the Japanese named their approach to total quality companywide quality control.
1960s
1930s
1970s
1980s
He is known for his contribution in manufacturing, production and analysis and is the author of the book Japanese Manufacturing Techniques.
Joseph Juran
Genichi Taguchi
Richard Schonberger
Armand Feigenbaum
He is the pioneer of ‘Zero Defects’. Crosby differentiates with Dr. Deming and Dr. Juran, citing his zero defects goal as something practical, reasonable and achievable.
Walter Shewhart
Philip Crosby
Genichi Taguchi
Armand Feigenbaum
His contribution is concerned with technical aspect of quality control and makes a focus of quality control as a business method, including administrative and human relations functions.
Walter Shewhart
Kaoru Ishikawa
Genichi Taguchi
Armand Feigenbaum
He said that there are two causes for variations in products: design characteristics and noise and he developed On-line and Off-line quality control.
Joseph Juran
Kaoru Ishikawa
Genichi Taguchi
Armand Feigenbaum
He said that quality control is concerned with social loss that product may cause through its intrinsic function and his contribution is related to quality thinking.
Joseph Juran
Genichi Taguchi
Kaoru ishikawa
Shizuo Senju
He is known as the father of quality circles that was launch first time in Nippon Telegraph and Cable Company in the year 1963.
Kaoru Ishikawa
Walter Shewhart
Genichi Taguchi
Philip Crosby
He is the proponents of the 14 points for quality management.
Kaoru Ishikawa
Shizuo Senju
William Edward Deming
Joseph Juran
His philosophy of quality management is designed to fit into a company’s current strategic business planning with minimal risk of rejection.
Armand Feigenbaums
Walter Shewhart
W. Edwards Deming
Joseph Juran
He invented the Fishbone Diagram which is a tool to analyze industrial process and solve management problems.
Armand Feigenbaum
Joseph Juran
Kaoru Ishikawa
Genichi Taguchi
It is during this timeline that Total Quality Management was known and western companies started to introduce their own quality initiatives.
1950s
1980s
1960s
1970s
He introduce mathematical formula and established boundaries of variation of process within control.
William Edwards Deming
Joseph Juran
Walter Shewhart
Kaoru Ishikawa
He recommends the use of statistical process control, but does believe that quality is not free.
Philip Crosby
Genichi Taguchi
Armand Feigenbaum
Joseph Juran
His philosophy is based on improving products and services by reducing uncertainty and variability in the decision of manufacturing processes.
Genichi Taguchi
Walter Shewhart
Joseph Juran
William Edwards Deming
Which among the following is not part of the 5S system or philosophy?
Seiton
Seiri
Setketsu
Shitsaske
He is being considered as the father of Japanese quality revolution and had been named after a sought after quality award to encourage companies for quality improvement.
Philip Crosby
Armand Feigenbaum
William Edwards Deming
Kaoru Ishikawa
