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BA 24-Organizational Behavior

Total questions: 25

Worksheet time: 23mins

Name
Class
Date
1.

Which among the following is a significant contribution of Andrew Ure?

a)

Sickness Payment

b)

Refuse to employ young children

c)

Reduce the number of working hours

d)

provide meals to employees

2.

Who is the father of scientific management?

a)

Elton Mayo

b)

Robert Owen

c)

Frederick Taylor

d)

Henri Fayol

3.

Who is father of human relations?

a)

Frank Gilbreth

b)

Andrew Ure

c)

Henry Gantt

d)

Elton Mayo

4.

It is the tendency of people to behave differently when they receive attention because they respond to the demands of situation.

a)

Thorndike Law of effects

b)

Law of individual differences

c)

Hawthorne Effect

d)

Organizational Behavior

5.

Who is the proponent of the 14 management principles?

a)

Elton Mayo

b)

Robert Owen

c)

Max Weber

d)

Henri Fayol

6.

It is a set of traditional assumptions about people which prompt managers to believe that people dislike work, seek to avoid responsibility and are not ambitious and must be supervised closely.

a)

Theory I

b)

Theory X

c)

Theory Y

d)

Theory Z

7.

It is an approach to management which is based on the belief that there is an important link among managerial practices, morale and productivity

a)

Scientific Management

b)

Administrative Management

c)

Contingency Approach

d)

Human relations movement

8.

This theory focuses on humanistic philosophy, teamwork and consensus decision making.

a)

Theory I

b)

Theory X

c)

Theory Y

d)

Theory Z

9.

A school of management thought concerned primarily with how organizations should be structured and managed.

a)

Scientific Management

b)

Administrative Management

c)

Contingency Approach

d)

Human Relations Movement

10.

Who is the proponent of Theory X & Y?

a)

Glasdour McGregor

b)

Conor McGregor

c)

Douglas McGregor

d)

Don McGregor

11.

Human Relations movement emphasizes focusing on strengths and capacities that can be measured.

a)

TRUE

b)

FALSE

12.

He was an engineer by background and used scientific analysis and experiments to increase worker output.

a)

Elton Mayo

b)

Robert Owen

c)

Frederick Taylor

d)

Henri Fayol

13.

Which of the following is not part of the four principles of Scientific Management?

a)

Selection of each worker using scientific principles of personnel selection

b)

Careful study of the jobs to develop standard work practices

c)

Plans and task assignments by managers which workers should carry out.

d)

Leadership practices and work-group pressures profoundly influence employee satisfaction and performance.

14.

The major limitation of contingency approach is that it sometimes ignore differences among people and situations.

a)

TRUE

b)

FALSE

15.

It is the study of and application of human resource strengths and psychological capacities that can be measured, developed and managed for performance improvement.

a)

Administrative Management

b)

Positive Organizational Behavior

c)

Contingency Approach

d)

Human Relations Movement

16.

He suggested that bureaucracy is the best form of organization because it makes highly efficient management practices possible.

a)

Elton Mayo

b)

Robert Owen

c)

Max Weber

d)

Henri Fayol

17.

The viewpoint that there is no one best way to manage people of work but the best way depends on certain situational factors.

a)

Positive Organizational Behavior

b)

Administrative Management

c)

Contingency Approach

d)

Human Relations Movement

18.

Which of the following is one of the key findings in Hawthorne experiment?

a)

Cooperation between worker and management will ensure work is accomplished.

b)

Developing standards of work will boost productivity

c)

Employees perform better when they are part of any program.

d)

Workers when rewarded with financial incentives increase their productivity

19.

To use the contingency approach to management, a manager must:

a)

Exercise strong leadership over group

b)

Believe that Theory X assumptions are valid

c)

Diagnose the influential variable in a situation

d)

Assume that something will go wrong

20.

What is not true about scientific management?

a)

There is a division of work between managers and workers

b)

Focuses on developing human strengths

c)

Manager plan and design work, assign task and set performance goals

d)

Workers are rewarded with financial incentives when they increase their productivity

21.

This theory emphasized on the human needs of people and worker demands for their work standard

a)

Theory W

b)

Theory X

c)

Theory Y

d)

Theory Z

22.

This theory has a huge emphasis on the need for affiliation and achievement

a)

Theory W

b)

Theory X

c)

Theory Y

d)

Theory I

23.

This theory holds that people do accept responsibility, can exercise self-control, have the capacity to innovate and consider work to be as natural as rest or play

a)

Theory W

b)

Theory X

c)

Theory Y

d)

Theory Z

24.

Given the proper working conditions and environment, virtually all workers would be highly productive.

a)

TRUE

b)

FALSE

25.

The strength of the classical school of management is that it encourages managers and professionals to examine individual and situational differences before deciding on a course of action.

a)

TRUE

b)

FALSE