NEW
Font size
WorksheetsFoundations of Communication
Total questions: 22
Worksheet time: 11mins
A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior
Talking
Speaking
Communication
Verbalizing
The information, idea or thoughts
Sender
Message
Channel
Receiver
All of the following are levels of communication EXCEPT:
Intrapersonal
Interpersonal
Public
Large Group
Your patient is your only customer; you need to keep the family members separate at all times!
True
False
An element when an individual encounters the prospect of death and dying
Unprepared
Helplessness
Pain
Fear
During a medical appointment, a doctor must __________ to his or her patient.
Connect
Attend
Relate
Engage
Reading, writing, listening, touching, and seeing are all forms of ___________.
Feedback
Contact
Interaction
Communication
Communication is goal directed and requires an understanding of group dynamics
Large Group
Small Group
Public
Private
In the medical field, all of the following are barriers to communication EXCEPT:
Speech impairment
Slang words
Medicated patients
Amputee
Miscommunication can lead to serious physical and legal consequences
True
False
One purpose of communication is to establish and maintain relationships.
True
False
Anything that changes the meaning of an intended message.
Noisiness
Obstruction
Interference
Delay
Also known as self-talk, or inner thought.
Interpersonal
Innerpersonal
Intropersonal
Intrapersonal
This form of communication requires special adaptation in eye contact, gestures, voice inflection and use of presentation material.
Briefing
Lecture
Instruction
Public
A patient must have trust and belief in the healthcare worker.
True
False
A “SMILE” is seen as a positive expression only in the United States.
True
False
The most important and the most effective of any mode of business or informational communication.
Organization
Professional
Written
Interpersonal
All of the following involve Informed Consent, EXCEPT:
Alternatives
Benefits
Risks
Non-Therapeutic
Tells the sender whether the receiver got the intended message.
Response
Comment
Reaction
Feedback
Accurate communication is VITAL in Healthcare.
True
False
All of the following are communication problems that involve sensory impairments and disabilities, EXCEPT:
Neglect
Hearing
Confusion
Aphasia
One purpose of communication develops an understanding of other people.
True
False
