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Organization Structure and Control System

Total questions: 10

Worksheet time: 2mins

Name
Class
Date
1.

Organisational structure must "fit"

with ..........

a)

the environment

b)

corporate traditions and history

c)

cultural factors

d)

strategy

2.

The larger and more complex an organisation becomes, the greater the need for coordination and balance between what two opposing forces?

a)

strategy and operations

b)

integration and differentiation

c)

globalization and localization

d)

matrix and decentralization

3.

An international division may be organized along what lines?

a)

vertical and horizontal

b)

differentiated and integrated

c)

centralized and decentralized

d)

functional, product, geographic

4.

Organizational change and Design needed when:

a)

Clashes among divisions, subsidiaries, or individuals over territories or customers

b)

New management with similar goals and strategies

c)

Upturn in profitability or finance

d)

An increase in overseas customer service complaints

e)

Conflict between overseas and domestic staff

5.

What is NOT a purpose of an organisational structure?

a)

To Limit Workers' Rights

b)

To Organize Lines of Communication

c)

To Formalize Authority

d)

To Coordinate People and Resources

6.

Functional structures help to create .......

a)

Teamwork

b)

Specialization

c)

Project Work Groups

d)

Multi-Skilled Employees

7.

The process of structuring both human and physical resources to accomplish organizational objectives is called ........

a)

Formalization

b)

Centralization

c)

Organizing

d)

Departmentalization

8.

An organization that emphasizes vertical communication and control, is designed for ..........

a)

Learning

b)

Efficiency

c)

Innovation

d)

Adapttion

9.

Focusing on and specializing in specific markets is known as Differentiation

a)

True

b)

False

10.

In divisional organizational structure, decision making is ........

a)

Centralized

b)

Decentralized

c)

Given to Team Leaders

d)

Given to Team Members