The number of workers that report to 1 manager

The number of workers that report to all managers in the structure

The number of layers in an organisation

The span of control a manager has

it makes it easy for everybody to know who is responsible for what

it helps the business make sure it has someone in every role to deal with activities

it helps keep track of the main levels of responsbility

all of the above

long chains of command, more layers and narrow spans of control

short chains, less layers and wide spans of control

long chains of command, fewer layers and narrow spans of control

short chains of command and more layers

a manager has few subordinates to monitor

a manager has more subordinates to monitor

communication can be quicker up and down the structure

a short chain of command

quicker

difficult

slow

impossible

Policies and decisions are more uniformed and follow the organisations aims and objectives

Decisions can take a long time and the business reacts slowly to change

Senior managers at the top can become very powerful and 'loose touch' with the workers

Inconsistencies may develop between departments or regions

Asda

Boroughbridge High

Apple

a business is getting too tall

a business is becoming inefficient and slow to react to the market

a business is struggling in a recession and needs to cut costs

all of the above

Directors

Workers

Operatives

Supervisors/lower management

Function, product, region

Function

Product

Sales

A contract of employment

A legal agreement between the employee and employer

A legal agreement between the employer and customer

A illegal agreement between employer and employee

0 - 16

35- 40

10 - 30

10 - 16

Cheap form of labour

Useful where there is a fluctuation in demand e.g hotels

The employee doesn't have to agree to work the hours offered that week

Advertisement and CV

Job description and advertisement

Person specification and advertisement

Person specification and job description

Cheaper

The applicant knows the business and the managers know the worker

Quicker process

Wider range of applicants will see the job

High productivity

High quality output

Good customer services

Staff retention

All of the above

Because they like them to fill in paperwork

So they can have a look at their handwriting

The form will give them the information they want and nothing else, it's also quicker to process

To make sure you select the right candidate

To make sure new employees know the role they have applied for

To make new employees feel welcome and ready to start work

To make sure new employees have the right skills

Trained staff should be better at their job

Can lead to promotion for the employee

It can be expensive and time consuming

They won't be kept up-to-date with changes in technology

are more likely to leave and find another job

leads to higher productivity

leads to lower productivity

are less likely to get training

Commission

Salary/wage

Piece rate

Leadership style

Profit-sharing

Job rotation

Fringe-benefits

Leadership style