WorksheetsMKT2013 - CHAPTER 5
Total questions: 22
Worksheet time: 11mins
Market segmentation is the process of taking a market and dividing the buyers into distinct groups for which marketing mixes can be constructed.
true
false
Micro-marketing is focusing on sub segments or niches with distinctive traits that may seek a special combination of benefits.
true
false
The most popular base for segmenting markets and customer groups is geographic segmentation.
true
false
Demographic variables are easier to measure than most other types of variables with respect to segmentation
true
false
Psychographic segmentation occurs when a market is divided into different groups based on social class, lifestyle, or personality characteristics.
true
false
All of the following would be ways to segment within the category of behavioral variable segmentation EXCEPT:
occasions
user status
loyalty status
lifestyle
_______________ factors are the most popular bases for segmenting customer groups.
Geographic
Demographic
Psychographic
Behavioral
_________________ factors or variables are generally easier to measure than most of the other types of variables or factors.
Geographic
Demographic
Psychographic
Behavioral
___________________ is the process of dividing a market into different groups based on social class, lifestyle, or personality characteristics
geographic
demographic
psychographic
behavioral
“Coke in the morning” is an attempt to segment according to which of the following?
occasions segmentation
user status
loyalty status
usage rate
When companies market products on the basis of what the product’s attributes will do for a given segment of consumers, they are using a powerful form of behavioral segmentation known as:
occasion segmentation
benefit segmentation
user status segmentation
usage rate segmentation
When companies market products on the basis of what the product’s attributes will do for a given segment of consumers, they are using a powerful form of behavioral segmentation known as:
occasion segmentation
benefit segmentation
user status segmentation
usage rate segmentation
A marketing firm classifies customers as nonusers, ex-users, potential users, first-time users, and regular users. Which of the following classifications is the firm most likely using to segment its market and devise strategies for selling its products and services?
user rate
loyalty status
benefit status
user status
A(n) __________________ is a set of buyers sharing common needs or characteristics that the company decides to serve.
undifferentiated market
market segment
target market
differentiated market
A market-coverage strategy in which a firm decides to ignore market segment differences and go after the whole market with one offer is called:
undifferentiated marketing
differentiated marketing.
niche marketing.
micro-marketing
A market-coverage strategy in which a firm decides to ignore market segment differences and go after the whole market with one offer is called:
undifferentiated marketing.
differentiated marketing.
niche marketing
micromarketing
A company is practicing ________________ if it focuses on sub segments with distinctive traits that may seek a special combination of benefits.
Micromarketing
mass marketing
segmented marketing
niche marketing
During which step of the marketing segmentation, targeting, and positioning process does the firm “develop a marketing mix for each segment?”
market segmentation
market targeting
market positioning
product marketing
One of the major positioning errors that a company needs to avoid is that of confused positioning.
true
false
A product’s position is the way the product is defined by consumers on important attributes.
true
false
Today, most companies are rushing toward mass marketing because of the changing nature of the marketplace.
true
false
Product differentiation can be along all of the following lines EXCEPT:
consistency
durability
reliability
convenient
