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MGT 162 chapter 1

Total questions: 20

Worksheet time: 11mins

Name
Class
Date
1.

Below are the functions of management except

a)

Organizing

b)

Analyzing

c)

Planning

d)

Controlling

2.

There are ........... level of management

a)

2

b)

4

c)

3

d)

5

3.

HR Manager is the example of ...............

a)

General Manager

b)

Upper manager

c)

Middle Manager

d)

First Line Manager

4.

What is the function of top managers?

a)

Manage the work of non- managerial employees

b)

Making decisions and establishing plans n goals that effect the entire organizations

c)

Manage the work of first Line managers

d)

All of the above

5.

Normally, the first -line managers will.....

a)

Set the organizational goals

b)

Manage the work of middle managers

c)

Making decisions

d)

Manage works of non- managerial employees

6.

Leading can be defined as the process of.....

a)

Giving orders to employees

b)

Measuring employees performance

c)

Supervise, motivating and guiding the employees

d)

Helping the employees

7.

Measuring performance, identifying deviations between planned and actual result and taking corrective action if necessary refers to.....

a)

Leading

b)

Planning

c)

Controlling

d)

Organizing

8.

Planning can be defined as ...

a)

Supervising and motivating the employees

b)

Organizing the employees

c)

Setting goals of the organization

d)

Comparing the planned and actual results

9.

There are 2 criteria in measuring the manager performance which are.....

a)

Efficiency and effectiveness

b)

Productivity and output

c)

Strategic Planning

d)

Profit and loss

10.

Performance efficiency is......

a)

Doing right things

b)

Doing things right

c)

Doing good things

d)

Doing things at right time

11.

Performance effectiveness is......

a)

Doing right things

b)

Doing things at right times

c)

Doing things rights

d)

All of the above

12.

The example of performance efficiency is.....

a)

Attaining organizational goals

b)

Getting great skills

c)

Higher productivity

d)

Getting the most output from the least inputs

13.

The example of performance effectiveness is.....

a)

Getting great skills of employees

b)

Produce high quality product with higher cost

c)

Attaining organizational goals

d)

Getting the most output from the least inputs

14.

Managerial roles can be divided into...... main categories.

a)

5

b)

3

c)

2

d)

4

15.

Below are the main categories of managerial roles except

a)

Informational

b)

Decisional

c)

Interpersonal

d)

Impersonal

16.

What is the task for negotiator?

a)

Motivating and leading the employees

b)

Act as representatives

c)

Researching, locating and choosing useful information

d)

All of the above

17.

After obtained information from the client, Dania transmit the information to the employees within her company. Which type of managerial roles that Dania performed?

a)

Disseminator

b)

Spokesperson

c)

Leader

d)

Figurehead

18.

(a)   skills are mental capabilities that help managers sees the whole enterprise as well as the relationships that exist among the various parts in the organization.

19.

Following are the informational roles of managers EXCEPT

a)

Monitor

b)

Spokesperson

c)

Figurehead

d)

Disseminator

20.

Following are the interpersonal roles of managers EXCEPT

a)

Disseminator

b)

Leader

c)

Liaison

d)

Figurehead