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WorksheetsQuiz 1 - Intro to BPR
Total questions: 20
Worksheet time: 20mins
Companies are on the lookout for new solutions for their business problems
True
False
Goals of BPR are Customer effectiveness, efficiency and high profit
True
False
A business process is
a series of steps designed to produce a product or a service
a series of steps designed to produce a market analysis
“If you fail to plan, you plan to fail” , what does this statement means to you
Planning is fail proof
Planning is crucial
The important aspect of BPR is that
the improvement should provide dramatic results
the improvement should provide creative results
... is not one of the 7 Principles of Reengineering
'Link parallel activities instead of integrating their results'
'Organize around process, not tasks'
Is using one person (a case manager) to perform all the tasks required for a completed application, a good BPR practice?
Yes
No
Hewlett-Packard had its own separate purchasing department for each of its' 50 manufacturing units. Is this a good BPR practise?
Yes
No
Difference between TQM and BPR is BPR makes radical redesign using advanced technologies whereas TQM focuses on improve productivity through quality improvement.
True
False
Information technology offers many options for reorganizing work
True
False
Why BPR might Fail because ...
Management Failure to participate
Lack of Proper Strategy
BPR is important because customers are
demanding
angry
Increase Performance means
Increase Speed
Reduce Product
BPR advocates that
enterprises go forward to the future and reexamine their strategy
enterprises go back to the basics and reexamine their very roots.
One large electronics company has cut its product development cycle by more than 50%. Is this BPR or TQM?
BPR
TQM
In Ford's case, what was changed after BPR?
Accounts Payable Process
Account Receivable Process
What Reengineering is NOT?
Restructuring
Redesigning
Is reengineering refers to automation?
No. Reengineering enables new process design.
No. Reengineering provide new mechanisms for performing old ones
Step 3 in BPR is
Design-to-process
Design-to-produce
Capture information once and at the source means
integrate independent systems by using an smart devices
integrate independent systems by using an on-line relational database
