The ____ of a business identifies the hierarchy of the employees within a business.

____ is the process of controlling and making decisions about a business.

____ plans are created for the long-term goals of an organization.

The process of recruiting, hiring, training, evaluating, and compensating employees is called ____.

The practice of organizing time and work tasks to increase personal efficiency is called ____.

The ability to analyze a situation, interpret information, and make reasonable decisions involves ____.

_ consists of a company's board of directors, president, and other high-ranking managers.

The practice of organizing time and work tasks to increase personal efficiency is called time management.

A(n) _ is a group of two or more people working together to achieve a common goal.

The ability to communicate effectively using spoken or written words is called listening skills.

_ is the process of the coordination of activities and resources needed to reach its goals.

A goal that is specific, measurable, attainable, realistic, and timely is called a _.

Personal information management is a system used to acquire, organize, maintain, retrieve, and use information.

A(n) _ outlines how company decisions are made.

Skills required to resolve a situation that could lead to hostile behavior are called _ skills.

The ability to communicate effectively using body language, eye contact, personal space, behavior, and attitude is _ skills.

_ consists of a company's division managers and department heads.

Parliamentary procedure is a process for holding meetings so that they are orderly and democratic.

Backup plans that outline alternative actions are _ plans.

Process of influencing others to work toward common goals.

When individuals involved in a conflict come together to discuss a compromise.

All the authority within a business rest with top management.

Outline of the actions needed to accomplish a goal.

Coordinates and supervises the activities and duties of employees.

Created for the long-term goals of an organization.

Designed to reach the day-to-day goals of a business.

Skills that enable individuals to work with others to achieve a common goal.

Describes how tasks should be completed.

Process of controlling and making decisions about a business.

Developed for the short-term goals of a company.

Ability to analyze a situation, interpret information, and make reasonable decisions.

Cooperative efforts by individual team members to achieve a goal.

Negotiation that includes a neutral person.

Skills that help people communicate and work well with each other.

Something to be achieved in a specified period of time.

The process of recruiting, hiring, training, evaluating, and compensating employees.

Something to be achieved in a specified period of time, generally less than a year is a(n)__.

An operating guide for using equipment is an example of a(n) ___.

Interactive forces within a group are known as ___.

A hands-off approach to leadership is a laissez-faire style.

A sentence that describes the purpose of a company and why it exists is a(n) _.

A diagram that shows the structure of an organization is a(n) __.

Which of the following is an example of a leadership style?

Expressing individual needs with little interest in or respect to the needs of others is _ behavior.