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WorksheetsEXAM 1: Professional Comm. (subgrp)
Total questions: 28
Worksheet time: 1hrs 10mins
Professional Communication Channels include: (Select ALL that apply)
Face to Face Interaction
Telephone Conversations
Presentations
Reports
Letters and Memos
True or False. Advertising is an act to bring public notice to a product or service.
True
False
The listening Process includes: (Select all that apply)
Hearing
Focusing
Understanding
Jumping
_______________ is language that is used in a workplace environment
Formal Language
Tone
Slang
Jargon
___________________ is considered "Texting Language"
Formal Language
Informal Language
Slang
Jargon
To establish credibility with the audience and an inviting atmosphere, the speaker should maintain steady _______.
Handshake
Facial expression
Eye contact
Body posture
Daniel and Melody are eating lunch together in the cafeteria. Melody asked Daniel about how well he did on his algebra test. Daniel answering Melody's question is an example of ______________.
Feedback
Noise
Message
Receiver
How do YOU hold up your body? This is the position of the limbs or the carriage of the body as a whole.
Stance
Proxemics
Mannerism
Posture
A receiving message without using words, such as through body motions, facial expressions and eye contact
Communication style
Personal space
Non-verbal communication
Direct eye contact
True of false: It is best to use emoticons when requesting information from colleges and universities.
True
False
Feedback can be verbal and nonverbal
What acronym should be used when setting goals?
SMUDGE
SMARTIES
SMART
SMORT
What are the two types of SMART goals we discussed in class?
Mid-Term & Wide-Term
Long-term & Short-term
Oversized & Supersized
Never-ending & Continuous
Goals should be....
Clear & Specific
Broad & Muddled
Long Lasting & Never Ceasing
Dense & Tough
What does the "S" stand for in the acronym utilized for setting goals?
stupid
sporadic
specific
spontaneous
What does the "M" stand for in the acronym utilized when setting goals?
Measurable
Minimal
Marginal
Maximum
What does the "A" stand for in the acronym utilized when setting goals?
Affordable
Apprehensible
Appreciated
Achievable
What does the "R" stand for in the acronym utilized for setting goals?
rock solid
reasonable
reliable
rampant
What does the "T" stand for when utilizing the acronym for setting goals?
Tempting
Tentative
Time-bound
Tenacious
(Select all that apply). Professional communication incorporates....
Verbal;Nonverbal
Written Communication
Visual Communication
Digital Communication
One reason why we communicate.
To aggravate my teacher
Because I think I can
To Inform
To order a Big Mac
Another reason we communicate.
To raise cain
To vent
To persuade
To challenge
Another reason why we communicate.
To solve problems/conflicts
To show off
To rise to the challenge
To stay awake
