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WorksheetsAll About Quality to the Next Level
Total questions: 20
Worksheet time: 6mins
_____________ is a type of plot or mathematical diagram using Cartesian coordinates to display values for typically two variables for a set of data
Pareto Chart
Line Graph
Scatter Plot
Histogram
Six Sigma is a business-driven, multi-dimensional structured approach to:
Reducing process variability
Increasing customer satisfaction
Lowering Defects
all of the above
A sample that will lead to incorrect conclusions about the population and which will not be representative of the population is
Clustered
Biased
Random
Stratified Random
Design of Experiment may fail because
Control charts are incorrectly drawn
No team involvement
A key factor has been left out
Top management not visible
A Capable Process
Is never outside control limits
Meets or exceeds specification requirements
Has no defects in output
Is ISO 9001 certified
What does OEE stand for?
Overall Equipment Effectiveness
Overall Estimation Effectiveness
Overall Equipment Estimation
Overall Effective Estimation
Who was generally credited with the phrase "Important few and trivial many"?
Juran
Deming
Crosby
Taguchi
The primary focus of quality management is to
meet customer requirements
achieve continual improvement
strive to exceed customer satisfaction
all of them
Actions taken to eliminate the potential cause of nonconformity in order to prevent occurrence
Corrective Action
Preventive Action
Correction
Improvement Action
Sometimes, FMEA is extended to FMECA. What is the meaning of the letter "C"?
Cost
Criticality
Consequence
Correlation
_________ is a Japanese word translated into "Best Practice Sharing" that Toyota adopted to capture the idea of horizontal transfer of information and knowledge across an organization
Kaizen
Yokoten
Pokayoke
Gemba
In SPC, Shewart concluded that while every process displays variation, some processes display variation that is natural to the process. This is called _______ sources of variation.
Special
Common
Mandatory
Classified
What is the cpk for this process?
Process Tolerance = 12,
Process standard deviation = 3
Mean = 0
1.333
4
0.25
0.667
What is the percent defective for a six sigma level?
0.00034%
0.023%
0.62%
0.0000019%
Measurement is defined as the assignment of a number or ________ to a characteristic.
value
amount
code
label
A run up on a range chart would mean
Process spread is deteriorating
Process average is worsening
Process average is improving
Process spread is improving
What does LAR mean?
Lot Allowable Rate
Lot Acceptable Rate
Lot Acceptance Rate
Lot Acceptance Ratio
What is the meaning of APQP?
Advanced Product Quality Planning
Advanced Process Quality Planning
Advanced Production Quality Planning
Advanced Prototype Quality Planning
A description of systematic errors, a measure of statistical bias; as these cause a difference between a result and a "true" value, ISO calls this trueness.
Precision
Accuracy
Stability
Repeatability
A systematic, independent and documented process for obtaining objective evidence and evaluating it objectively to determine the extent to which the audit criteria are fulfilled
Verification
Inspection
Audit
Validation
