WorksheetsMSSC Quality Review 4
Total questions: 30
Worksheet time: 16mins
Once the Cpk of a process is determined, it can predict the ________ of a product as long as the process _______.
Production; rate remains stable
Life cycle; is within specification
Quality; is not stopped
Quality; remains in control
The Cpk is a statistical control process term that describes the ______.
Standard outcome of a process
Standard deviation of a process
Capacity of a process
Means of a process
The process of zeroing the probe on a dial indicator using a part that has been found to be a precise length is known as __________.
Calibration
Gauging
Mastering
Zeroing
The term DMAIC is associated with:
Digital Measurement
Six Sigma
Calibration
Sustainable Development
The term UCL is associated with:
Control Charts
Innovation
Non Destructive Testing
Audits
A _______ is a graphic method to show how the data is distributed across the range of values.
Pareto diagram
Histogram
Scatter diagram
Flow chart
Two variables, x and y, are related. Variable x increases or decreases with y. Which of the following tools could best be used to graphically show this relationship?
Control Chart
Histogram
Bi-Modal Histogram
Scatter Plot
What should the company focus on to achieve quality more economically?
External Failuire Cost
Internal Failure Cost
Prevention Cost
Appraisal Cost
Kaizen is an important aspect of what quality control system
5S
Lean
TQM
Six Sigma
The typical accuracy of a modern dial caliper is about __________.
0.1 inches
0.01 inches
0.001 inches
None of the Above
Which of the following tools would be most appropriate for collecting data to study the symptoms of a problem?
Control Chart
Check List
Check sheet
Histogram
The four categories of costs associated with product quality costs are:
External failure, internal failure, prevention, and inspection
Warranty, product liability, training, and appraisal
External failure, internal failure, repair, and appraisal
External failure, internal failure, prevention, and appraisal
Costs associated with preparation of quality management system and inspection procedures for inspection and testing should be charged to:
Internal Failure Cost
External Failure Cost
Appraisal Cost
Prevention Cost
Which information is NOT included in a materials block?
Item number
Part number
Quantity required
Revision number
A sectional view provides __________ view of the object.
an internal detail
an external detail
both an internal and external
None of the above
A process drawing __________.
includes all of the steps in the manufacturing process
is the same as an assembly drawing
Is required for each major step of the manufacturing process
None of the above
What is the last step in measuring a part using indirect measurement?
Measure the part
Add the dial reading with the revolution counter reading
Measure the master
Add the master length to the dial indicator reading
This type of is associated with the cost of inspecting parts.
Prevention Cost
Appraisal Cost
Internal Failure Cost
External Failure Cost
Quality has costs associated with achieving the customer's demands. Which cost is associated with people?
External failure cost
Internal failure cost
Appraisal cost
Prevention cost
Quality management system has three elements; plan, control methods, assurance methods. What does assurance mean when it comes to quality?
It is the policing of quality
It is the bases for plan and control
It is the effects of plan and control
It is the feedback to the plan and control
Which factor is the most critical for quality
production?
Proper equipment maintenance
Proper documentation
Proper training
Proper auditing
Which of the following is NOT an objective of a quality audit?
To determine whether the quality system
meets its objectives
Verify that the quality system continues to
meet customer requirements
To assure that products are safe
To determine quality standards
The Japanese term poka yoke refers to...
Continuous improvement
Zero defects
Nonconforming product
Mistake proofing
Corrective actions to a manufacturing
process...
Should be communicated to the operator on the next
shift
Should be implemented by the operator as soon as
possible
Should be only implemented after an audit
Should be documented and incorporated into SOPs
How are production inspections completed?
Every product is inspected
The control plan instructions are followed
Randon samples are inspected randomly
Procedures of production are followed
What color tagged parts can be re-worked as needed?
Green
Yellow
Pink
Red
When working in a team, goals are important and must be what? (two possible correct answers)
Measurable
Achievable
Easy
Sharable
Communications skills used by team members include Oral, written, comprehension, and _________?
Listening
Direct Communication
Indirect Communication
Brain Storming Communication
