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WorksheetsPHT Semester Exam
Total questions: 35
Worksheet time: 3hrs 51mins
Which of the following was NOT a technological advancement mentioned in the presentation which has made travel more efficient?
Individuals can book their own travel using the Internet
Restaurants now have electronic apps available to make reservations and place orders
Tourist attractions now have automated tour guides
Individuals can purchase tickets to participate in virtual gaming while on an airplane
According to the Bureau of Labor Statistics, hospitality and tourism careers will increase because of which of the following?
Advanced technology
Faster travel abilities
Lower travel costs
Highly rated restaurants
Which of the following is NOT a task discussed within the Food and Beverage Services Pathway?
Greeting guests
Planning trips
Cashing out patrons
Filling orders
Which of the following is a position within the Lodging Pathway?
Valet attendant
Hostess
Travel agent
Ticket vendor
Which of the following is NOT a typical job responsibility for someone working within the Lodging Pathway?
Interviewing, hiring and training new employees
Assigning daily duties to departmental employees
Setting room rates and planning marketing campaigns
Helping solve personal and family problems
Which of the following is NOT typically utilized by someone working within the Travel and Tourism Pathway?
Map
Menu
Itinerary
Schedule
Hospitality is defined as...
act of traveling and visiting a new area
assigning responsibilities to different individuals to divide the workload
patron accessible portion of the industry
reception and care of guests
Entry-level is defined as...
beginner level employees
mid-level employees
advanced/highest level employees
all of the above
Tourism is defined as...
reception and care of guests
act of traveling and visiting a new area
employee only portion of the industry
travel within the home country
Domestic travel is defined as...
travel within the home country
travel documents required for international travel
travel outside the home country
International Travel is defined as...
travel documents required for international travel
travel within the home country
travel outside the home country
Which of the following describes mannerisms?
Style of speaking or behaving
Dressing appropriately
Values and standards
Working effectively with others
Which of the following is important when using technology?
Governance
Credentialing
Ethical conduct
Preparation
Which of the following is a way to exhibit professionalism?
Certifications
Teamwork
Technology
Speech
Which of the following is considered the most important skill in the workplace?
Effective communication
Knowledge of technology
Certifications or Licensures
Leadership strategies
Time Management may NOT lead to which of the following?
Better professional status
Less stress in the workplace
Greater productivity and efficiency
Advanced degrees
Which of the following is NOT a problem-solving strategy?
Developing a process
Use of technology
Anticipating problems
Brainstorming
Which of the following defines professionalism?
style of speaking or behaving
values or standards which direct the way individuals interact with others
specific style of behavior in the workplace
being able to evaluate arguments
Which of the following defines stress management?
ability to plan and execute control over the amount of time spent on specific activities
ability to cope with job stress
working effectively and efficiently with others
transferring information from one place to another
Which of the following defines ethical behaviors?
style of speaking or behaving
values or standards which direct the way individuals interact with others
specific style of behavior in the workplace
working effectively and efficiently with others
To maintain employment, you should...
take long lunches
show up late
over use sick time
arrive to work early or on time
Which of the following is NOT true of traveling locally?
Passport is needed
Improves local economy
Known as take a staycation
Growing trend as gas prices decline
According to the presentation, which of the following popular mobile apps offers short-term house rentals while traveling locally or abroad?
Craigslist®
Airbnb®
Hotels.com®
Kayak®
People who purchase goods and services for their own use are which of the following?
Business owners
Consumers
Managers
Employees
The definition of travel is...
places of interest which provide entertainment
when one takes a trip locally or abroad, typically for business or pleasure
recognizable amenities in unfamiliar environments
learned human behaviors of a specific region
The definition of tourists attractions is...
when people are in different positions within the economic distributions
people who purchase goods and services for their own use
places of interest which provide entertainment and excitement for tourists of all ages
when one takes a trip locally or abroad, typically for business or pleasure
At what temperature does water freeze?
0 degrees Fahrenheit
40 degrees Fahrenheit
32 degrees Fahrenheit
27 degrees Fahrenheit
Which of the following is not a type of grill?
Gas
Microwave
Electric
Wood
What food service equipment is this?
slicer
Fresh O Matic
pressure cooker
vertical cutter mixer
What food service equipment is this?
baker's scale
slicer
cutter
mixer
What steps should you take to wash dishes properly?
Sanitize Wash Rinse
Wash Rinse Sanitize
Rinse Wash Sanitize
Sanitize Rinse Wash
It's okay for you to operate equipment before knowing how to use it.
True
False
The law says your employer is responsible for providing you a safe and healthy place to work.
True
False
If you are 16 years old, you can drive a car on public streets as part of your job.
True
False
If you’re injured on the job, your employer must pay for your medical care.
True
False
