WorksheetsEBQ BIG Quiz
Total questions: 51
Worksheet time: 43mins
Name
Class
Date
1.
Pillar 1?
a)
Administration
b)
Act the Part
c)
Lead by Example
d)
Customer Interaction
2.
Pillar 2?
a)
Administration
b)
Act the Part
c)
Lead by Example
d)
Customer Interaction
3.
Pillar 3?
a)
Administration
b)
Act the Part
c)
Lead by Example
d)
Customer Interaction
4.
EBQ Rating 0 is defined as:
a)
Lead
b)
Wrong POC
c)
Unsubscribe
d)
Unqualified Company
5.
EBQ Rating 1 is defined as:
a)
Lead
b)
Short term follow up
c)
Interested - Trying to close on time and date or in reschedule status
d)
Interested - Passing along information and warming up the prospect
6.
EBQ Rating 2 is defined as:
a)
Interested - Trying to close on time and date or in reschedule status
b)
Interested - Passing along information and warming up the prospect
c)
Unqualified company
d)
Wrong point of contact
7.
EBQ Rating 3 is defined as:
a)
Long term follow up
b)
Cold call
c)
Wrong contact information
d)
Warm lead from marketing
8.
EBQ Rating 4 is defined as:
a)
Right point of contact
b)
Wrong point of contact
c)
Unsubscribe
d)
Unqualified company
9.
EBQ Rating 5 is defined as:
a)
Wrong point of contact
b)
Right point of contact
c)
Long term follow up
d)
Short term follow up
10.
EBQ Rating 6 is defined as:
a)
Long term follow up
b)
Cold call
c)
Lead
d)
Interested
11.
EBQ Rating 7 is defined as:
a)
Lead
b)
Interested
c)
Cold call
d)
Unsubscribe
12.
EBQ Rating 8 is defined as:
a)
Unsubscribe
b)
Lead
c)
Right point of contact
d)
Wrong point of contact
13.
EBQ Rating 9 is defined as:
a)
Wrong point of contact, passed to right point of contact
b)
Right point of contact
c)
Lead
d)
Interested
14.
EBQ Rating 10 is defined as:
a)
Long term follow up
b)
Unsubscribe
c)
Lead
d)
Unqualified company
15.
EBQ Rating 86 is defined as:
a)
Unqualified company
b)
Bad contact information - Bad company email and bad phone, no longer with the company or a duplicate contact.
c)
Lead
d)
Long term follow up
16.
EBQ Rating 99 is defined as:
a)
Lead
b)
Relegated lead
c)
Bad lead
d)
Wrong point of contact
17.
Which EBQ Closing states to be comfortable?
a)
EBQ Closing 5
b)
EBQ Closing 9
c)
EBQ Closing 8
d)
EBQ Closing 1
18.
Which EBQ Closing states to make a call not a dial?
a)
EBQ Closing 4
b)
EBQ Closing 3
c)
EBQ Closing 6
d)
EBQ Closing 2
19.
Which EBQ Closing states to always be closing?
a)
EBQ Closing 2
b)
EBQ Closing 3
c)
EBQ Closing 5
d)
EBQ Closing 10
20.
Which EBQ Closing states to be a human not a robot?
a)
EBQ Closing 9
b)
EBQ Closing 7
c)
EBQ Closing 5
d)
EBQ Closing 4
21.
Which EBQ Closing states to listen to the conversation you're having?
a)
EBQ Closing 4
b)
EBQ Closing 10
c)
EBQ Closing 9
d)
EBQ Closing 5
22.
Which EBQ Closing states to understand prospects pain points and drivers?
a)
EBQ Closing 6
b)
EBQ Closing 7
c)
EBQ Closing 8
d)
EBQ Closing 10
23.
Which EBQ Closing states to outline your offering as a solution?
a)
EBQ Closing 1
b)
EBQ Closing 7
c)
EBQ Closing 2
d)
EBQ Closing 6
24.
Which EBQ Closing states to let the customer ask questions?
a)
EBQ Closing 8
b)
EBQ Closing 1
c)
EBQ Closing 10
d)
EBQ Closing 9
25.
Which EBQ Closing states to breathe and stay on the phone?
a)
EBQ Closing 10
b)
EBQ Closing 9
c)
EBQ Closing 8
d)
EBQ Closing 7
26.
Which EBQ Closing stated to cross pollinate?
a)
EBQ Closing 1
b)
EBQ Closing 12
c)
EBQ Closing 11
d)
EBQ Closing 10
27.
What does VME stand for?
a)
Voicemail, Email
b)
Voicemail
28.
What does VM stand for?
a)
Voicemail
b)
Voicemail, Email
29.
What does VM w/ Admin stand for?
a)
Left voicemail with admin
b)
Left message with admin
30.
What does LM w/ Admin stand for?
a)
Left voicemail with admin
b)
Left message with admin
31.
What does SE stand for?
a)
Sent Email
b)
Sent Message
32.
What does POC stand for?
a)
Point of Contact
b)
Proof of Concept
33.
What does OOO stand for?
a)
Out of Office
b)
Out of Oreos
34.
What does DL stand for?
a)
Direct Line
b)
Directly Lost
35.
What does FU stand for?
a)
Frequently Underachieveing
b)
Follow up
36.
What does CB stand for?
a)
Call Back
b)
Contact Back
37.
What does EA stand for?
a)
Executive Assistant
b)
Operator
38.
How should you keep your Outlook inbox and calendar?
a)
Clean and up to date
b)
Cluttered, but Organized
c)
Keep a month or so worth of emails at a time, and then dump all at once and start over again
d)
Keep every single email you ever receive, including that one from the Nigerian Prince Bashi offering you a fortune.
39.
How often should you check each of your email accounts each day?
a)
Eh, whenever I get around to it...
b)
Check one project in the morning, and the other after lunch
c)
Check all emails at least 3 times a day, when you arrive in the morning, when you return from lunch, and before you leave for the day
d)
KEEP HITTING THAT SEND/RECEIVE BUTTON!!!!! SOMETHING'S BOUND TO COME THROUGH!!!!
40.
What does the color Red mean in email profiling?
a)
STOP
b)
DANGER! DANGER, WILL ROBINSON!!
c)
No next step, still to update CRM (delete once updated)
d)
URGENT
41.
What does the color Blue mean in email profiling?
a)
Something Old, Something New, Something Borrowed...
b)
Currently working through your pipeline, sending additional information
c)
Cold Lead
d)
Da Ba Dee Da Ba Die...
42.
What does the color Green mean in email profiling?
a)
Lead
b)
This is a Lead
c)
HOW CAN YOU NOT KNOW THIS IS A LEAD!?
d)
All of the Above
43.
Which of the following is NOT one of the required minimum folders?
a)
Templates
b)
Info
c)
Leads
d)
Calendar Invites
44.
Which of the following calendar profiling colors means invite is upcoming and not confirmed?
a)
Orange
b)
Green
c)
No Color/Clear
d)
Stripes
45.
Which of the following calendar profiling colors means invite is upcoming and confirmed or completed?
a)
Blue
b)
Yellow
c)
Purple
d)
Green
46.
Which of the following calendar profiling colors means invite is past and no meeting occurred?
a)
Crimson
b)
Scarlet
c)
Vermillion
d)
These are all synonyms for the color Red
47.
Which of the following calendar profiling colors means invite is to qualify a meeting?
a)
Blue
b)
No Color/Clear
c)
Green
d)
Orange
48.
What does the color Orange signify on an Outlook Calendar?
a)
Invite is for a discussion regarding the ongoing UT and Tennessee rivalry
b)
Invite is for EBQ Halloween party planning
c)
Invite is for an internal EBQ or client facing meeting
d)
Invite is for the Pumpkin Spice Fan Club, EBQ Chapter's bi-monthly meeting
49.
You just set an appointment with David Smith that is set to occur on January 21st at 2:00 PM Central. You have sent David and the sales rep the calendar invite and just received an acceptance reply from David. What should you do in your Outlook Calendar?
a)
You should make the calendar invite Green since David accepted the calendar invite
b)
You should make it Blue to follow up on later
c)
You should leave it No Color/Clear, as the calendar invite is only made Green when the meeting is confirmed the day before the appointment, or after the meeting has successfully connected
d)
You should make it Red to keep you alert
50.
EBQ standard font?
a)
Wingdings 99
b)
Arial 10
c)
Calibri 11
d)
Times New Roman 10
51.
If you are going to be out of the office, what do you do?
a)
Nothing
b)
Send an OOO email to Johnny, your managers and team lead.
c)
Send an OOO email to the entire company
d)
Send an OOO email to your team lead and managers only
100 %
