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PHR Learning & Development Prep

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

The SMART model outlines the important characteristics of:

a)

forecasting studies

b)

employee training

c)

effective recruiting

d)

organizational goals

2.

Which of the following statements about performance appraisal is false?

a)

Focal review programs include all of the employees in an organization

b)

A behaviorally anchored rating system isolates each job's most important tasks

c)

Forced ranking systems assume that most employees are neither exceptionally good nor exceptionally bad

d)

Ranking is a good method for appraising large groups of employees

3.

An article is in public domain if:

a)

there is no effect on the value of the copyrighted work

b)

it has already been reproduced by the copyrighted work

c)

its period of copyright is still in effect

d)

it has been produced by the U.S. government

4.

What is a characteristic of an adult learner?

a)

Directed by others

b)

Resistant to change

c)

Inflexible

d)

Focus on "real-world" issues

5.

Which of the following is the BEST method to meet the needs of a visual learner?

a)

Provide a variety of learning tools, including diagrams, illustrated textbooks, videos, and handouts

b)

Ensure the instructor communicates clearly

c)

Provide opportunities for group discussion

d)

Create a highly interactive work environment

6.

To determine the cost of training per participant, the total cost of training is divided by which of the following?

a)

Number of people actually trained

b)

Percentage increase in production

c)

Percentage decrease in turnover

d)

Number of people selected for training

7.

Which of the following should HR consider when defining the target audience for a training program?

a)

Potential productivity gains

b)

Incentives for completing the training

c)

Peer group pressure

d)

Knowledge and skill of participants

8.

The best way for managers to measure the results of training programs is to:

a)

compare the employees' performance against established performance standards

b)

test employees to determine whether they understand the skills and knowledge presented in the training

c)

ask employees to assess the effectiveness of the training

d)

ask trainers to evaluate the effectiveness of the training

9.

Which of the following is the organization's responsibility in career management?

a)

Assess career options inside and outside the organization

b)

Design a career path that matches organizational goals

c)

Match organizational needs with individual abilities

d)

Identify personal abilities and interests

10.

Succession plans provide which of the following outputs?

a)

Summaries of candidate availability

b)

Candidate data

c)

Compensation levels

d)

Position requirements