CIM is the use of computers to plan and control manufacturing processes.

The amount of products or services an organization can produce in a given period of time is known as capacity.

If a good or service satisfies a human need, it has...

The type of utility on which production and operations management focuses is ________ utility.

R&D activities geared toward discovering new knowledge with some potential use is called...

A synthetic process combines raw materials or components to create a finished product.

Plant layout is the arrangement of machinery, equipment, and personnel within a production facility. Three types of plant layouts are used.

Human resources (the people who work within an organization or business) are the most important and valuable resource for a business.

An objective evaluation technique uses some measurable quantity as the basis for assessing performance. An example would be dollar volume of sales.

A skills inventory is a computerized data bank containing info on the skills and experience of all present employees.

A list of key personnel (employees) and their possible replacements within a firm (business) is called...

Development is concerned with employees’ skills and expanding their capabilities.

Selection is the process of gathering information about applicants for a position and then using that information to choose the most appropriate applicant.

____ is the pay that employees receive in return for their labor.

A list of the qualifications required to perform a particular job is called...

According to the hierarchy of needs concept, people do not satisfy their needs in order of importance.

According to Maslow's theory, physiological is the most basic and the most important need.

Herzberg recognized only two dimensions: motivation and hygiene.

A systematic (or organized) program of reinforcement to encourage desirable organizational behavior is called...