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WorksheetsBellringer 02/11/2019 (66Q) GRADED!
Total questions: 66
Worksheet time: 51mins
Name
Class
Date
1.
What is a synonym for "hygiene"?
a)
Cleanliness
b)
Jeans
c)
Hi
d)
Teeth
2.
What is a synonym for "punctual"?
a)
Watch
b)
Late
c)
On time
d)
Clock
3.
What is a synonym for "research"?
a)
Sleep
b)
Investigate
c)
Run
d)
Attend
4.
What is a synonym for "firm"?
a)
Soft
b)
Sleepy
c)
Weak
d)
Strong
5.
What is a synonym for "relevant"?
a)
Appropriate
b)
Lazy
c)
Strong
d)
Crazy
6.
What is a synonym for "impression"?
a)
A company
b)
An idea; feeling
c)
A suit; tie
d)
Business
7.
What is a synonym for "tone"?
a)
Mood
b)
Instrument
c)
Bang!
d)
Boom!
8.
What is a synonym for "interviewer"?
a)
Boss
b)
Questioner
c)
Secretary
d)
Worker
9.
What is a synonym for "interviewee"?
a)
Boss
b)
Questioner
c)
Candidate
d)
Worker
10.
What is a antonym for "relevant"?
a)
Important
b)
Wrong
c)
Right
d)
Irrelevant
11.
1. One of your co-workers has been sharing confidential information with others outside the company. If you are unsure of the company rules relating to this, you should ____________.
a)
A. contact the company personnel manager to report the employee who made the mistake.
b)
B. ask co-workers for an interpretation of how to handle the situation.
c)
C. refer to the company policy manual.
d)
D. write a letter to your supervisor so that you will be cleared of any responsibility.
12.
2. Which of the following reports assets, liabilities and owner’s equity on a specific date?
a)
A. Comparative Financial Statement
b)
B. Income Statement
c)
C. Balance Sheet
d)
D. Worksheet
13.
3. If the supervisor on duty gives you a task you do not understand, you should ___________.
a)
A. get a co-worker who is more experienced to complete the task.
b)
B. tell your supervisor you do not know how to do it and ask him to assign a co-worker the task.
c)
C. try to figure it out on your own.
d)
D. ask your supervisor for further clarification.
14.
4. What general communication skills are most employers looking for in their employees?
a)
A. Public speaking skills
b)
B. Ability to make presentations using PowerPoint
c)
C. Effective speaking, listening, reading and writing skills
d)
D. Basic math and writing skills
15.
5. Upon being hired, your employer will have you complete Forms I-4 and K-4. These forms will assist your employer in being able to _____.
a)
A. calculate your Medicare deduction amount for each payroll period.
b)
B. calculate your Social Security deduction amount for each payroll period.
c)
C. calculate the amount of your state and federal tax for each payroll period.
d)
D. calculate your gross pay.
16.
7. After you read an office memo that is confidential, you should __________.
a)
A. discuss it with your family to determine how it impacts you.
b)
B. discuss it only with your friends and co-workers.
c)
C. pretend you never saw it.
d)
D. not discuss it with anyone.
17.
8. Which of the following Personal Information Management (PIM) software packages would be most helpful in scheduling meetings and syncing your calendar with other employee’s calendars?
a)
A. Microsoft Outlook
b)
B. Microsoft OneNote
c)
C. Microsoft Project
d)
D. Microsoft TASK
18.
9. Which of the following is not considered an important skill for the workplace?
a)
A. Ability to work in teams
b)
B. Working well with people from diverse backgrounds
c)
C. Ability to work independently and never work with anyone
d)
D. Providing excellent customer service
19.
10.Which of the following is NOT an effective practice for scheduling appointments?
a)
A. Use clear handwriting and always use a pencil to allow for easy changes.
b)
B. Keep last year’s appointment book and refer to it when making time-wise decisions for large projects.
c)
C. Double book several time slots throughout the day to make sure you have no down time.
d)
D. Leave some time unscheduled between appointments to allow for meetings or unplanned visitors.
20.
11. If a job pays $8.00 per hour for 40 hours per week, your gross pay for that week would be
a)
A. $320
b)
B. $320 minus FICA and taxes.
c)
C. $30 minus Social Security.
d)
D. $320 minus insurance benefits.
21.
12. Which of the following statements does NOT coincide with proper office safety standards?
a)
A. Employees should keep personal items such as cell phones and purses hidden from view to discourage a would-be thief.
b)
B. Candles, cup warmers, and space heaters can be used in office settings in order to help set a tone of good “ergonomics”.
c)
C. At least one employee per floor should be trained in CPR procedures/first aid.
d)
D. When working alone at night, park your car in a well-lit area and ask for security to escort you to your car.
22.
14. What is the measurement of unique physical or behavioral characteristics such as fingerprints, retina scanning, or voice recognition as a means of identification or security?
a)
A. Biometrics
b)
B. Ergonomics
c)
C. MICR Code
d)
D. Proximity Reader Technology
23.
15.How much water would you add to 2½ gallons of bleach to make a 10% bleach solution?
a)
A. 2 ½ gallons
b)
B. 5 gallons
c)
C. 10 gallons
d)
D. 22 1/2 gallons
24.
16. Which type of table would be a good choice for a meeting if the leader wants to reduce the appearance of differences in rank between the participants?
a)
A. U-shaped
b)
B. Round
c)
C. Rectangular
d)
D. Triangular
25.
17. A period of 12 months used for accounting purposes is known as a(n) _________ year. This period may or may not coincide with a traditional January-December calendar year.
a)
A. CPA
b)
B. fiscal
c)
C. budget
d)
D. capital
26.
18. You borrowed $4500.00 at 9.5% for 6 years, what amount would you pay in interest?
a)
A. $256.50
b)
B. $2565.00
c)
C. $4756.50
d)
D. $7065.00
27.
19. Many administrative assistants open their supervisor’s mail. The process of writing comments, underlining key statements, and marking important dates on the pieces of mail is known as?
a)
A. Annotating
b)
B. Enclosing
c)
C. Clarifying
d)
D. Routing
28.
20. Which type of communication sends the strongest statement and most believable message?
a)
A. Oral Communication
b)
B. Written Communication
c)
C. Non-verbal Communication
d)
D. Inter-personal Communications
29.
Which job is in the Business Administrative Support pathway?
a)
Contractor
b)
Insurance Agent
30.
Which job is in the Business Administrative Support pathway?
a)
Administrative Assistant
b)
Mechanic
31.
Which job is in the Business Administrative Support pathway?
a)
Medical Office Manager
b)
Civil Engineer
32.
What is the definition of Customer Service
a)
the assistance and advice provided by a company to those people who buy or use its products or services.
b)
Offering a service, well and politely.
c)
Doing a hair or beauty service without having a disagreement with your client.
d)
Doing a great job.
33.
What is a customer service policy?
a)
A written statement of the organisation's policy and their plans on dealing with employees.
b)
A written statement of the organisation's policy and their plans for dealing with customers.
c)
A written statement of the organisation's policy and their plans for dealing with new products.
d)
A written statement of the organisation's policy and their plans for dealing with finance.
34.
Which of the following is a feature of good customer service? (pick 2)
a)
Putting the customer first
b)
Responding to emails a week later
c)
Ignoring phone calls from customers
d)
Providing a good after-sales service
35.
Which of the following are benefits of good customer service? (pick 2)
a)
Keeping loyal customers
b)
Poor competitive edge
c)
Higher staff turnover
d)
Attracting new customers
36.
Which of the following are impacts of poor customer service? (pick 2)
a)
Reduced costs
b)
Demotivated employees
c)
Lower staff turnover
d)
Loss of customers
37.
Which of the following are internal customers? (pick 2)
a)
Employees
b)
Consumers
c)
Managers
d)
Other businesses
38.
How can a business ensure they provide good customer care? (pick 2)
a)
Charge customers for calling them
b)
Respond to emails promptly
c)
Provide regular customer care training for employees
d)
Ensure they do not refund their item
39.
Which is NOT a key feature of good customer service?
a)
Providing a good after-sales service
b)
Dealing with complaints ineffectively
c)
Knowledgeable staff
d)
Regular and meaningful communication
40.
What is the best description of a mission statement?
a)
Short summary of an organisation's aims and objectives for staff to use
b)
Short summary of an organisation's aims and objectives for customers to use
c)
Short summary of an organisation's aims and objectives for both staff and customers to use
d)
Short summary of an organisation's customer service evaluation results for staff to use
41.
Two girls went to shopping, Maurena bought 1 shirt for 28.00, Kari bought 1 pair of shorts for 13.28. What is the sum?
a)
41.28
b)
16.25
c)
45.27
d)
36.12
42.
Lia and James went to the movies. The tickets are $3.00 each. Lia bought popcorn and a slushy for $8.50 together. James bought a slushy and nachos $12.00 together. How much money did they spend total?
a)
26.50
b)
2.650
c)
3.00
d)
53.65
43.
What is the sum of 33.21 and 6.96
a)
12.00
b)
4.017
c)
40.7
d)
40.17
44.
Jenna bought a bag of gummi bears that cost $2.74. She gave the clerk $10. How much money will she get back in change?
a)
12.74
b)
4.36
c)
7.26
d)
7.62
45.
Find the difference: 46.78 - 12.45
a)
34.33
b)
35.27
c)
63.8
d)
380.0
46.
hali went to the foot locker in the mall she was looking for white nike roshe runs she went to foot action and found them they where 75.00 then she saw a jordan back pack for 23.00 what was the total she paid
a)
200.03
b)
52.00
c)
375.00
d)
98.00
47.
Round 56.872 to the nearest tenth.
a)
56.90
b)
57
c)
56.9
d)
56.972
48.
what is the number form for thirteen point twelve and seventy-nine point two
a)
1312 7.92
b)
13.12 79.2
c)
2.00 5.3
d)
13.00 2
49.
In the number: 1794.3282 What digit is in the thousandths place?
a)
1
b)
2
c)
8
d)
3
50.
write the equation in number form
twelve point fifty-two minus twenty-two point sixteen
twelve point fifty-two minus twenty-two point sixteen
a)
12.52-22.16=9.64
b)
12.52 - 22.16
c)
22.16 - 12.52
d)
none
51.
12.30
+ 22.33
+ 22.33
a)
34.63
b)
36.00
c)
552.00
d)
3.60
52.
Round to the nearest hundredth:
893.3485
893.3485
a)
900
b)
893.350
c)
893.35
d)
894
53.
What fraction is red?
a)
1/4
b)
2/4
c)
3/4
d)
4/4
54.
What fraction is red?
a)
1/2
b)
1/3
c)
2/3
d)
2/4
55.
What fraction is green?
a)
1/4
b)
2/4
c)
2/3
d)
2/3
56.
Which picture shows 3/4?
a)
green
b)
blue
c)
purple
d)
pink
57.
What fraction of the circle is pizza?
a)
1/3
b)
1/4
c)
1/2
d)
2/3
58.
What fraction of the rectangle is blue?
a)
1/6
b)
2/6
c)
6/2
d)
2/3
59.
What fraction of the rectangle is blue?
a)
1/3
b)
1/4
c)
3/4
d)
2/5
60.
What fraction of the rectangle is NOT colored in (aka white)
a)
1/4
b)
1/3
c)
2/4
d)
3/4
61.
A pizza has 5 pieces. Sara eats 3 of the pieces. What fraction of the pizza did Sara eat?
a)
3/5
b)
2/5
c)
5/5
d)
1/5
62.
There is one large brownie and 2 kids. How much of the brownie should each kid get?
a)
1
b)
1/2
c)
1/3
d)
1/4
63.
The number on the top of a fraction is called what?
a)
numerator
b)
denominator
64.
The number on the bottom of a fraction is called what?
a)
numerator
b)
denominator
65.
1/2 + 1/4=
a)
2/5
b)
3/4
c)
1/4
d)
2/8
66.
If you color in 2 more slices what is the fraction?
a)
3/8
b)
6/8
c)
5/8
d)
5/9
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