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Ch. 9 Teamwork

Total questions: 70

Worksheet time: 23mins

Name
Class
Date
1.

True or False:

Employee participation in teams has a positive impact on quality, productivity, and morale.

a)

True

b)

False

2.

True or False:

Employee participation in teams has a positive impact on quality, productivity, and morale.

a)

True

b)

False

3.

True or False:

To reach the fourth stage in Tuckman's stages of group development, you do not need to progress through the first three stages.

a)

True

b)

False

4.

True or False:

To reach the fourth stage in Tuckman's stages of group development, you do not need to progress through the first three stages.

a)

True

b)

False

5.

Which of the following skills would be useful during the storming stage of team development?

a)

Perfomance management

b)

Conflict management

c)

Computer based training

d)

Empowerment

6.

Which of the following skills would be useful during the storming stage of team development?

a)

Perfomance management

b)

Conflict management

c)

Computer based training

d)

Empowerment

7.

If relationships are forming, trust is being established, and clarity around the goal and direction is needed, which stage of group development is the team in?

a)

Norming

b)

Forming

c)

Storming

d)

Performing

8.

If relationships are forming, trust is being established, and clarity around the goal and direction is needed, which stage of group development is the team in?

a)

Norming

b)

Forming

c)

Storming

d)

Performing

9.

If you find yourself asking questions like "what's expected of me," and "who is going to lead," you are at which stage of team development?

a)

Performing

b)

Norming

c)

Forming

d)

Storming

10.

If you find yourself asking questions like "what's expected of me," and "who is going to lead," you are at which stage of team development?

a)

Performing

b)

Norming

c)

Forming

d)

Storming

11.

What should you do first in this early stage of your group development?

a)

Skip introductions

b)

Focus on task accomplishment

c)

Encourage open discussion and collaborative decision making

d)

Focus on helping group members become comfortable with one another

12.

What should you do first in this early stage of your group development?

a)

Skip introductions

b)

Focus on task accomplishment

c)

Encourage open discussion and collaborative decision making

d)

Focus on helping group members become comfortable with one another

13.

What should you do in your first meeting with your team?

a)

Challenge other team members' points of view

b)

Make introductions and be sure everyone knows each other

c)

Explain the vision for the team

d)

Begin focusing on task facilitating roles

14.

What should you do in your first meeting with your team?

a)

Challenge other team members' points of view

b)

Make introductions and be sure everyone knows each other

c)

Explain the vision for the team

d)

Begin focusing on task facilitating roles

15.

At what stage of team development would you see members ignore disagreements, show cooperativeness and conformity to standard expectations?

a)

Forming

b)

Norming

c)

Storming

d)

Performing

16.

At what stage of team development would you see members ignore disagreements, show cooperativeness and conformity to standard expectations?

a)

Forming

b)

Norming

c)

Storming

d)

Performing

17.

At which stage is groupthink most likely to occur?

a)

Norming

b)

Forming

c)

Performing

d)

Storming

18.

At which stage is groupthink most likely to occur?

a)

Norming

b)

Forming

c)

Performing

d)

Storming

19.

If your team is moving into the norming stage of group development, which behaviors are you most likely to see?

a)

High levels of coordination

b)

Increased social interaction

c)

Creation of shared standards and expectations

d)

Factions forming

20.

If your team is moving into the norming stage of group development, which behaviors are you most likely to see?

a)

High levels of coordination

b)

Increased social interaction

c)

Creation of shared standards and expectations

d)

Factions forming

21.

If you find yourself asking "do I want to stay on this team" and "how will we handle disagreements," you are most likely in which stage?

a)

Storming

b)

Norming

c)

Forming

d)

Performing

22.

If you find yourself asking "do I want to stay on this team" and "how will we handle disagreements," you are most likely in which stage?

a)

Storming

b)

Norming

c)

Forming

d)

Performing

23.

If your team is moving into the performing stage, which behaviors are you most likely to see?

a)

Social interaction and increased trust

b)

Factions forming

c)

Development of shared standards

d)

High levels of coordination

24.

If your team is moving into the performing stage, which behaviors are you most likely to see?

a)

Social interaction and increased trust

b)

Factions forming

c)

Development of shared standards

d)

High levels of coordination

25.

Your team's approach is to involve everyone, to help people be generalists, and to share information openly. What is your team's approach?

a)

Mind guarding

b)

Continuous improvement

c)

Task-facilitating

d)

Self-censorship

26.

Your team's approach is to involve everyone, to help people be generalists, and to share information openly. What is your team's approach?

a)

Mind guarding

b)

Continuous improvement

c)

Task-facilitating

d)

Self-censorship

27.

Which does an Everest goal require?

a)

A competition date

b)

Easy goal

c)

An alignment to societal norms

d)

An understanding of your core values and purpose in life

28.

Which does an Everest goal require?

a)

A competition date

b)

Easy goal

c)

An alignment to societal norms

d)

An understanding of your core values and purpose in life

29.

What is the role called that helps the team accomplish its objectives?

a)

 

Task-facilitating role

b)

Relationship-building role

c)

Tension-relieving role

d)

Census-building role

30.

What is the role called that helps the team accomplish its objectives?

a)

 

Task-facilitating role

b)

Relationship-building role

c)

Tension-relieving role

d)

Census-building role

31.

What are the four stages of group development?

a)

Forming, Norming, Storming, and Performing

b)

Forming, Norming, Joining, and Performing

c)

Forming, Alarming, Joining, Adjourning

d)

Forming, Adjourning, Performing, and Storming

32.

What are the four stages of group development?

a)

Forming, Norming, Storming, and Performing

b)

Forming, Norming, Joining, and Performing

c)

Forming, Alarming, Joining, Adjourning

d)

Forming, Adjourning, Performing, and Storming

33.

Who created the four stages of group development

a)

Maslow

b)

Tuckman

c)

Johnson

d)

Smith

34.

Who created the four stages of group development

a)

Maslow

b)

Tuckman

c)

Johnson

d)

Smith

35.

True or False:

Groupthink is usually a good thing as it improves teamwork

a)

True

b)

False

36.

True or False:

Groupthink is usually a good thing as it improves teamwork

a)

True

b)

False

37.

What stage must relationships be formed and trust established?

a)

Adjourning

b)

Storming

c)

Forming

d)

Performing

38.

What stage must relationships be formed and trust established?

a)

Adjourning

b)

Storming

c)

Forming

d)

Performing

39.

What attributes belong to high-performing teams?

a)

Specific, shared purpose and vision

b)

Coordinated, shared work roles

c)

Creative continuous improvement

d)

All the above

40.

What attributes belong to high-performing teams?

a)

Specific, shared purpose and vision

b)

Coordinated, shared work roles

c)

Creative continuous improvement

d)

All the above

41.

True or False:

Team members will not follow a person they do not trust

a)

True

b)

False

42.

True or False:

Team members will not follow a person they do not trust

a)

True

b)

False

43.

What are the two types of goals that characterize high-performing teams?

a)

Smart Goals and Everest Goals

b)

First Goals and Second Goals

c)

High Goals and Low Goals

d)

Targeted Goals and Everest Goals

44.

What are the two types of goals that characterize high-performing teams?

a)

Smart Goals and Everest Goals

b)

First Goals and Second Goals

c)

High Goals and Low Goals

d)

Targeted Goals and Everest Goals

45.

Fill in the blanks:

To be an ---- team leader, you must have the ---- and commitment of team members

a)

amazing, confidence

b)

effective, respect

c)

effective, patience

d)

outstanding, trust

46.

Fill in the blanks:

To be an ---- team leader, you must have the ---- and commitment of team members

a)

amazing, confidence

b)

effective, respect

c)

effective, patience

d)

outstanding, trust

47.

True or False:

Developing team skills is important because of the tremendous explosion in the use of teams in the work organizations over the last couple of decades

a)

True

b)

False

48.

True or False:

Developing team skills is important because of the tremendous explosion in the use of teams in the work organizations over the last couple of decades

a)

True

b)

False

49.

What stage is when leaders encourage members to build relationships?

a)

Forming

b)

Norming

c)

Storming

d)

Performing

50.

What stage is when leaders encourage members to build relationships?

a)

Forming

b)

Norming

c)

Storming

d)

Performing

51.

True or False:

If a team is more focused on keeping peace then solving the problem, the team will never become effective

a)

True

b)

False

52.

True or False:

If a team is more focused on keeping peace then solving the problem, the team will never become effective

a)

True

b)

False

53.

Fill in the blank:

The most effective teams in history have been guided by ----

a)

Smart Goals

b)

Everest Goals

c)

Effective leaders

d)

Reasonable Goals

54.

Fill in the blank:

The most effective teams in history have been guided by ----

a)

Smart Goals

b)

Everest Goals

c)

Effective leaders

d)

Reasonable Goals

55.

What two main types of roles enhance team performance?

a)

Leadership roles and member roles

b)

Task-facilitating roles and relationships-building roles

c)

Relationships-building roles and commitment roles

d)

Task-facilitating roles and leadership roles

56.

What two main types of roles enhance team performance?

a)

Leadership roles and member roles

b)

Task-facilitating roles and relationships-building roles

c)

Relationships-building roles and commitment roles

d)

Task-facilitating roles and leadership roles

57.

What roles help the team complete its objective?

a)

Leadership roles

b)

Relationship-building roles

c)

Task-facilitating roles

d)

None of the above

58.

What roles help the team complete its objective?

a)

Leadership roles

b)

Relationship-building roles

c)

Task-facilitating roles

d)

None of the above

59.

What roles highlights the interpersonal aspect of the team?

a)

Task-facilitating roles

b)

Leadership roles

c)

Conflict resolution roles

d)

Relationship-building roles

60.

What roles highlights the interpersonal aspect of the team?

a)

Task-facilitating roles

b)

Leadership roles

c)

Conflict resolution roles

d)

Relationship-building roles

61.

True or False:

You should focus on personal attributes rather than behavior when it comes to giving effective feedback

a)

True

b)

False

62.

True or False:

You should focus on personal attributes rather than behavior when it comes to giving effective feedback

a)

True

b)

False

63.

What goals require a completion date?

a)

Everest goals

b)

Smart goals

c)

First goals

d)

Intelligent goals

64.

What goals require a completion date?

a)

Everest goals

b)

Smart goals

c)

First goals

d)

Intelligent goals

65.

Which factor reduces effective teamwork?

a)

Rewarding individuals

b)

Rewarding the team

c)

Being a good leader

d)

Demanding hard work from players

66.

Which factor reduces effective teamwork?

a)

Rewarding individuals

b)

Rewarding the team

c)

Being a good leader

d)

Demanding hard work from players

67.

True or False:

In the forming stage, you should be less focused on producing an output than on developing the team

a)

True

b)

False

68.

True or False:

In the forming stage, you should be less focused on producing an output than on developing the team

a)

True

b)

False

69.

What is one important factor in creating effective teams?

a)

The role of the leader

b)

The style of the leader

c)

The attitude of the leader

d)

All of the above

70.

What is one important factor in creating effective teams?

a)

The role of the leader

b)

The style of the leader

c)

The attitude of the leader

d)

All of the above

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