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Self-Service

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

NGSConnex is our self-service tool that will allow providers to obtain a patient’s MBI if CMS has mailed the patient a new Medicare card.

a)

True

b)

False

2.

What do you need in order for the MBI Lookup Tool to work?

a)

Nothing

b)

Provider NPI, PTAN and patient’s first name, last name, date of birth, and SSN

3.

When does the NGS Provider Contact Center close for training?

a)

Mondays

b)

Wednesdays

c)

2nd and 4th Friday

4.

NGSConnex is a free, secure online provider portal developed by NGS. NGSConnex provides access to a wide array of self-service functions that save you time and money.

a)

True

b)

False

5.

Medicare University is a National Government Services (NGS), educational program designed to provide a broad variety of Medicare-related training to meet the needs of Medicare health care providers.

a)

True

b)

False

6.

The ForeSee website survey is a way for providers to

a)

Give positive feedback

b)

Share suggestions

c)

Give recommendations

d)

All of these

7.

If you are not subscribed to receive NGS email updates, how do you sign up?

a)

Call the PCC

b)

Call POE

c)

Log on to https://www.ngsmedicare.com and below the search engine, click on “Subscribe to receive email updates.”

8.

Would you void a claim and resubmit a corrected claim?

a)

No, correct the initial claim in NGSConnex

b)

Yes

9.

Does NGS process claims for Medicare Advantage beneficiaries.

a)

No

b)

Yes

10.

You should check Medicare beneficiary eligibility frequently.

a)

True

b)

False