WorksheetsBusiness Improvement Techniques
Total questions: 10
Worksheet time: 5mins
Select the factors that have evolved in Business Improvement
Refining the Process
Refining the Supply Chain
Changes in Consumer Behaviour
Innovation & Use of Technology
How much does Tesco save each year in marketing through their Club Card Scheme?
£ 125 million
£ 220 million
£ 500 million
£ 350 million
A business may be motivated to improve their efficiency by:
The demand to make less profit
Demand to decrease return on investment
Desire to reduce quality failures, risks and penalties
Staff wanting an early finish on a Friday
What percentage of Business Improvement Initiatives fail due to poor communication?
52%
71%
44%
26%
Which is the first step in Process Mapping?
30,000 foot view
500 foot view
Value-Added Flow Analysis
Deployment Flowchart
How many "Why's" are there in Root Cause Analysis?
3
5
6
4
How many wastes of Lean are there?
6
8
5
4
Where were Shadow Boards famously implemented?
Kim Kardashian's Wardrobe
Alcatraz Kitchens
Disneyland
Labour Party Headquarters
Which is the odd one out in the steps of 5s?
Sort
Set in Order
Sustain
Substitute
Why would you conduct a post-project review?
To learn from failures/challenges
To assess the quality of project deliverables
To determine who has benefitted from the project
To help establish the culture of improvement within organisations
