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WorksheetsISO 9001:2015 101
Total questions: 10
Worksheet time: 5mins
Name
Class
Date
1.
Stage 2 audit of SGS Philippines will happen on
a)
October 5-6, 2017
b)
November 6-7, 2017
c)
October 19-20, 2017
d)
November 16-17, 2017
2.
Stage 2 audit will focus on the following EXCEPT
a)
Operation work flow and implementation
b)
Proper document control
c)
Rectification of Stage 1 audit Findings
d)
Profit and Loss Analysis
3.
DTMN's Quality policy is to be _________ driven organization
a)
Revenue
b)
Customer
c)
ISO
d)
Quality
4.
What does ISO mean?
a)
Internal Staff Orientation
b)
International Statistics Organization
c)
International Standard Operations
d)
International Organization for Standardization
5.
From the Stage 1 audit, how many findings do we have?
a)
15
b)
12
c)
3
d)
5
6.
We have 3 critical findings from the Stage 1 audit. Which of the following clauses are NOT INCLUDED in the critical findings?
a)
Internal Audit
b)
Management Review
c)
Control of externally provided processes, products and services
d)
Understanding the organization and its context
7.
The care and servicing by personnel for the purpose of maintaining equipment in satisfactory operating condition
a)
Preventive Maintenance
b)
Cost saving initiatives
c)
Troubleshooting
d)
Internal Audit
8.
This is a set of policies and procedures required for planning and execution in the core business areas of the hotel.
a)
Audit Checklist
b)
Definition of Terms
c)
None of the above
d)
Quality Management System ISO 9001:2015
9.
From the stage 1 audit, identify 1 (one) NON CRITICAL audit finding
a)
Management Review
b)
Calibration of temperature and pressure gauges
c)
Work force competency
d)
Internal audit
10.
The Management Review should be attended by
a)
Sports & Recreation Committee
b)
Philippine Hoteliers Inc & Board Members
c)
SGS Philippines
d)
Quality Assurance Manager & Top Management
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