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N5 Management of People

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

The human resource management (HRM) function in a business deals with any issue relating to the management of staff (employees).

a)

True

b)

False

2.

Pick 3 activities are that completed by the HR department

a)

Motivating and training staff

b)

Providing safe working conditions

c)

Recruiting and selecting employees

d)

Organising launch parties for new products

3.

How many stages does the recruitment process have?

a)

5

b)

6

c)

4

4.

What is the first stage of the recruitment process?

a)

Identify a job vacancy

b)

Carry out a job analysis

c)

Advertise the job

d)

Prepare a person specification

5.

A job description would include...

a)

Responsibilities

b)

Working hours

c)

Pay

d)

Holiday entitlement

6.

A person specification would include...

a)

Qualifications required

b)

Experience required

c)

Skills required

7.

A person specification is split into two sections. They are...

a)

Desirables

b)

Essentials

c)

Needed

d)

Liked

8.

A business would advertise a job vacancy internally by... (Pick 3)

a)

E-mail

b)

On a post-it note

c)

Business intranet

d)

A poster on a notice board

9.

People can apply for jobs by handing in a CV or by completing an application form.

a)

True

b)

False

10.

Pick 2 benefits of external recruitment

a)

It encourages new ideas to be brought into the workplace which can improve productivity.

b)

It gives a wider pool of candidates to choose from.

c)

It can cause existing employees to become disgruntled.

11.

What two main ways can a business motivate its staff?

a)

Financial Incentives

b)

Non-financial Incentives

c)

Pat on the back

d)

Give them a thumbs up for finishing a job

12.

Pick the benefits of keeping staff motivated

a)

Staff turnover is lower

b)

The quality of the product will be higher

c)

Better customer service is provided

d)

The reputation of the business is improved