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Worksheets

CCB, MB & AHEAD

Total questions: 15

Worksheet time: 5mins

Name
Class
Date
1.

The date Cycle & Carriage was founded by Chua brothers...

a)

15 July 1899

b)

15 June 1999

c)

15 June 1899

d)

15 June 1889

2.

In which year Cycle & Carriage received distribution right from Mercedes-Benz?

a)

1961

b)

1957

c)

1941

d)

1951

3.

Today, Cycle & Carriage Bintang has ........ outlets nationwide.

a)

12

b)

11

c)

13

d)

15

4.

Who is the Father of Automobile?

a)

Karl Benz

b)

Gotlieb Daimler

c)

William Bauer

d)

Henry Ford

5.

The 3 pointed star resemble the...

a)

Propeller

b)

The 3 founders who started the brand

c)

Air, Sea & Land

d)

The brand that always shine

6.

The place where the AMG plant located

a)

Altena

b)

Alternkirchen

c)

Affalterbach

d)

Abensberg

7.

What does the EQ in Mercedes Benz stands for?

a)

Electric Enhancement

b)

Electric Vehicle

c)

Electric Quality

d)

Electric Intelligent

8.

Project ACE was initiated to streamline the following areas EXCEPT

a)

Place

b)

People

c)

System

d)

Process

9.

The difference between Service and Hospitality

a)

More discount

b)

How you make someone feel

c)

What you do to someone

d)

Provide someone a gift / souveniors

10.

Below are the three pillars under our brand promise, Exceptional Journeys EXCEPT for?

a)

Better than the rest

b)

Forward thinking

c)

By your side

d)

Paint a Picture

11.

Our AHEAD game plan is known as?

a)

ICRAE

b)

IMAX

c)

ICARE

d)

IPHONE

12.

What does the letter 'R' mean in our AHEAD game plan?

a)

Repeat their numbers

b)

Repeat their pets name

c)

Repeat their order

d)

Repeat their names

13.

The 5/10 feet rule is known for?

a)

jacky gesture

b)

omotenashi

c)

zone of hospitality

d)

non-verbal communication

14.

Introverted, Perfectionist and Analytical is the character of which personality?

a)

Peacock

b)

Owl

c)

Eagle

d)

Dove

15.

A person with a peacock personality prefers the following (Multiple Answers)

a)

Intelligent

b)

Recognition

c)

Better than them

d)

Praise