Worksheets4. Empowerment
Total questions: 10
Worksheet time: 2mins
Empowerment is...
A title given to any staff or manager so he can make any decision related to his work.
A process of redistribution of decision making bringing the decision making closest to where the action is.
A term that is used to explain how work is done without procedure or boundaries.
Encouragement to all staff to act and make own decisions without direction from management.
These are a few reason why we need Empowerment, EXCEPT:
Faster decision making
Increase Creativity
Improve Job Satisfaction
Ease to change Manager / middle layers
How much is Empowerment potential contribution towards productivity?
1 – 14% improvement
15 – 25% improvement
26 – 35% improvement
36 – 45% improvement
How is the OE R2 concept to correctly Empower?
Maintain the current organization structure but limit the decision making only to management level.
Back fill the organization middle layers with suitable enablers then redistribute the decision making and tasks.
Remove the middle layers, increase more specialist and staff, and let decision making to top management.
Balance the organization numbers of middle layers and staff, then assigned LOA for decision making.
What is needed to be prepared in order to empower our employees?
Manager and work instruction.
Clear role, work process, team, Coach and training.
Computer, notebook and a scriber.
Presentation material, question banks, and a teacher.
These are the new experiences Empowerment will create in achieving world class organization, EXCEPT?
Employees are more accountable and employees are more attentive
Employees will feel more valued and employees will be more invested in work
Problems are resolved faster and customers experience better service
Issue are always compiled and assigned to a few employees to resolve.
Based on the 4 Guiding Stages of Empowerment journey plan, what is our target?
Leaders Directed
Leaders Centered
Shared Leadership
Self-Directed
What is Empowered Team?
Self-sufficient groups of people working together with specific goals, requiring middle layer management to make decision for then to work.
Self-sufficient groups of people working on their own with specific goals, and only make certain decision but with unlimited criteria and boundaries.
Self-sufficient groups of people working together with specific goals, given trust to make decision based on certain criteria and boundaries.
Self-sufficient groups of people working together with specific goals, given limited trust to make certain decision based on any criteria and boundaries.
Which of these is NOT the Empowered Mirror Dimension ?
Work/Business Process
Improvement & Innovation
Recognition & Reward
Open Relationship
Unwritten Rules is ...
The way we do things, as per policies, instructions or procedures, which influence our behavior.
The way we do things, written somewhere in our policies, instructions or procedures, but no impact to our behavior.
The way we do things, which everyone knows what they are, and no impact to our behavior.
The way we do things, generally not written down in policies, instructions or procedures, but influence our behavior.
