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Unit 25_Haifaa_2020

Total questions: 50

Worksheet time: 2hrs 37mins

Name
Class
Date
1.

What does the stage come first when planning a new system?

a)

Design test data results

b)

Configure software interface

c)

Implement maintenance schedule

d)

Analyze users’ needs

2.

Which below is an application program?

a)

Windows Explorer.

b)

Microsoft DOS.

c)

Microsoft OS.

d)

Microsoft Access.

3.

Which action is part of a preventive maintenance plan?

a)

Updating the operating system driver, firmware, applications or anti-virus

b)

Checking for disk errors and defragmenting disk.

c)

Backing up data

d)

All of the above

4.

Benefits of performing preventive maintenance

a)

Improves data protection

b)

Extends the life of the components

c)

Reduces the number of equipment failures

d)

All of the above

5.

What should be done in hardware maintenance?

a)

Remove dust from fan intakes

b)

Remove dust from inside components

c)

Check and secure loose cables

d)

All of the above

6.

It is a Holding area for files and folders before their final deletion from a storage device

a)

Junk

b)

C

c)

My Document

d)

Recycle bin

7.

IOS and OS X are two different operating systems developed by what company?

a)

IBM

b)

Microsoft

c)

Apple

d)

Google

8.

Product …….. is a method used by Microsoft to prevent unlicensed use of software so that you must purchase a windows license for each installation of windows

a)

Activation

b)

Installation

c)

Renewal

d)

Acquisition

9.

Uses a network distribution point that uses an answer file to complete the installation

a)

Custom installation

b)

Unattended installation

c)

Repair installation

d)

Image installation

10.

Which type of interface uses commands typed by a human to manage the interaction between a human and the computer?

a)

GUI

b)

CLI

c)

GUE

d)

Cmd

11.

Which of these categories of operating systems supports the most memory?

a)

A 32-bit operating system

b)

A 64-bit operating system

c)

A 128-bit operating system

d)

It doesn’t matter the operating system supports the existing memory

12.

Which of these types of operating systems supports shared data storage, databases, and networked hardware?

a)

Multi-thread

b)

Desktop operating system

c)

Networked operating system

d)

Ubuntu

13.

Windows Server is an example of what type of operating system?

a)

64-bit operating system

b)

Desktop operating system

c)

Networked operating system

d)

Global operating system.

14.

Which operating system below is an example of a non-Microsoft operating system?

a)

Windows Vista

b)

Windows ME.

c)

Windows XP.

d)

Linux.

15.

What program do you run if you want to try to speed up how fast files are read from the disk drive?

a)

Defragment

b)

Back up

c)

Restore

d)

Windows easy transfer

16.

Allows you to undo harmful changes to your computer by returning your computer to an earlier time when it functioned well

a)

System Restore

b)

Back up

c)

Fire Wall

d)

Format

17.

A system designed to prevent unauthorized access to or from a private network

a)

Firewall

b)

File Extension

c)

Antivirus

d)

System restore

18.

Windows and Macintosh computers

a)

Are both manufactured by Motorola

b)

Both use Intel microprocessors

c)

Use the same operating system

d)

Are not compatible

19.

Which one is an email address:

a)

ohttp://vianet.com/index.htm

b)

D:\\Email\Standard

c)

joesmart@billme.com

d)

Chaminade.org/teachers/mailaddresses

20.

_______ is Small piece of textual information, sent to your hard drive from the website or webserver you are visiting.

a)

Virus

b)

Thread

c)

Cookie

d)

History

21.

Formatting a disk means

a)

installing an operating system on it.

b)

setting up sections on the disk to store the files in.

c)

cleaning the disk from any dust contaminates

d)

programming the disk so data on it can't be erased

22.

What is a text file that contains a record of events called?

a)

Bar file

b)

Line file

c)

Log file

d)

Bin file

23.

What version of Windows introduced the Task Bar?

a)

Windows 95

b)

Windows Vista

c)

Windows 7

d)

Windows 10

24.

What verb describes fixing software errors?

a)

Degauss

b)

Debug

c)

Delete

d)

Default

25.

Which program provides Mac users with access to the iOS App Store?

a)

Pages

b)

Keynote

c)

iTunes

d)

Logic Pro

26.

What website allows you to unfriend someone?

a)

Twitter

b)

Google

c)

YouTube

d)

Facebook

27.

The FAT32 file system is most often used by which operating system?

a)

iOS

b)

macOS

c)

Windows

d)

Android

28.

File compression is an example of what process?

a)

Encoding

b)

Dithering

c)

Rasterizing

d)

Digitizing

29.

The size of a typical plain text file would most likely be measured in what?

a)

Kilobytes

b)

Megabytes

c)

Terabytes

d)

Petabytes

30.

What keys are affected by the Num Lock key?

a)

The numeric keypad

b)

Letters

c)

Symbols

d)

Modifier keys

31.

To what does the phrase "big data" refer?

a)

Data stored in desktop computers

b)

Inefficiently stored data

c)

Large amounts of data

d)

Data that is no longer used

32.

An application is example of what type of file?

a)

Archive

b)

Executable file

c)

Library

d)

Multimedia file

33.

A consumer who uses a hardware device or software program is also called what?

a)

Start user

b)

Middle user

c)

Through user

d)

End user

34.

Which term is most often associated with "large business?"

a)

Enterprise

b)

Deprecated

c)

Scalable

d)

Dynamic

35.

What type of program provides a command line interface?

a)

Web browser

b)

Word processor

c)

CAD/CAM

d)

Telnet

36.

What is running an operating system within an operating system called?

a)

Speculation

b)

Privatization

c)

Serialization

d)

Virtualization

37.

Which of the following search engines is the oldest?

a)

Yahoo!

b)

Google

c)

Bing

d)

DuckDuckGo

38.

46. What does the "p" stand for in 1080p resolution?

a)

Processor

b)

Progressive

c)

Pixels

d)

Permanent

39.

PowerPoint is a program included in which software suite?

a)

Corel WordPerfect Office

b)

Apache OpenOffice

c)

Microsoft Office

d)

LibreOffice

40.

A software layer that allows different aspects of a program to work together is called what?

a)

Freeware

b)

Open Source

c)

Middleware

d)

Metadata

41.

A software demo might be distributed as what type of software?

a)

Middleware

b)

Freeware

c)

Firmware

d)

Vaporware

42.

What is the standard name of the folder digital cameras use to store photos?

a)

Media

b)

A/V

c)

JPEGS

d)

DCIM

43.

NTFS is a file system used by which operating system?

a)

Windows

b)

Mac OS X

c)

Android

d)

iOS

44.

Which of the following statements about the PDF format is not true?

a)

It supports formatted text.

b)

It supports compressed images.

c)

It is a cross platform format.

d)

It was developed by Microsoft.

45.

Programs and data files are grouped together in a ….

a)

Shell

b)

Files

c)

Directory

d)

Unit

46.

When the computer is capable of operating multiple applications at the same time, this is a ……… function

a)

Multiprocessing

b)

Multiuser

c)

Multithreading

d)

Multitasking

47.

Manages the computer’s memory, processes and all of its software and hardware

a)

Operating system software

b)

Hardware components

c)

Antivirus

d)

Application software

48.

What do you think is the key piece of advice for anyone dealing with a complaint?

a)

Refer the problem to a more senior person.

b)

Document everything.

c)

Leave it alone and it will go away.

49.

What is the best way to let a client know how their complaint has been resolved?

a)

By telephone

b)

By writing

c)

Face to face

50.

The primary source of information when it comes to installing, configuring and testing a component is

a)

Website

b)

Search the internet

c)

Manual installation

d)

Word of mouth