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Unit 11+12 Quiz

Total questions: 10

Worksheet time: 20mins

Name
Class
Date
1.

This person can be working in "Event Staging"

a)

Event Planner

b)

Interior Designer

c)

Budget/Cost Controller

d)

Event Manager

2.

Occupational health, safety and security procedures may include (Select all that apply)

a)

Identifying potential hazards

b)

Catering

c)

First aid

d)

Sporting event

e)

Ensuring clear access routes

3.

Delays, Equipment breakdown, Client dissatisfaction, these items could be a part of:

a)

Event documentation

b)

Technical production requirements

c)

Staging resources

d)

Operational problems

4.

Reservation systems may include, computerized and manual procedures

a)

True

b)

False

5.

Registration details may include: (Select all apply)

a)

Contact details

b)

Seating requests

c)

Site plan

d)

Accommodation details

e)

Medical information

6.

Login credential details for the registration portal should be known by several members in the team to avoid any potential issues

a)

True

b)

False

7.

We must meet every customer's needs and requirements so we don't get negative feedback from them

a)

True

b)

False

8.

Making an updated copy of the data, the technical term for this process is:

a)

Duplicate

b)

Delete

c)

Backup

d)

Save

9.

When you're trying to get a customer's personal information, and the system stopped working suddenly, the right sentence to be used in order to explain the issue to the customer would be:

a)

Sorry, I can't serve right now

b)

We have an issue with the system

c)

Could you write your personal details here please?

d)

Come back later

10.

Analyzing customers' data could help us in defining our target segment

a)

True

b)

False