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Maruti Suzuki Technology

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

If a customer wants to exchange her old car, MSIL can take

a)

Upto 7 years old car

b)

Car driven upto 100000 km

c)

Only if it is a Maruti Suzuki Car

d)

Any Car

2.

Which is the most appropriate reply if a customer says i want to buy a hatchback, suggest me a model

a)

Could i ask you a few questions to understand your usage

b)

Yes sir the swift car its a hot selling model

c)

Let me see which models are in stock

d)

Choose from the displayed cars all cars are good

3.

which is the appropriate answer while making a quote to the customer while evaluating the old car

a)

Convey the price verbally

b)

Hand over a written quote

c)

Ask the evaluator to convey the price

d)

Ask the customer at what price he wants to buy

4.

What are the priorities of the customer while choosing insurance for the car

a)

Easy Claim, Cashless settlement, fair & transparent working

b)

Low premium rates, discount on accidental repairs

c)

Both 1 & 2 Option

d)

None of the above

5.

In case if a customer doesn't accompany you for evaluation you should

a)

Ask the showroom hostess to comfort the customer

b)

Keep the customer informed about the evaluation status

c)

Tell the customer that evaluation cannot be done without him

d)

Both 1 & 2 Option

6.

In step 1 (FRONT) demo process which of the following is discussed

a)

Tyre size & Ground Clearance

b)

Mileage & Engine Details

c)

Car Styling & Areodynamics

d)

Airbags

7.

At which of the demo process would you talk about boot space

a)

Front

b)

Technology

c)

Safety

d)

Rear

8.

What is the benefit of Maruti Insurance

a)

Cashless Repairs

b)

All india service network

c)

Fair & Transparent Claim

d)

All of the above

9.

Which of the following is a feature available in Next Gen Ertiga Petrol ?

a)

Dual Airbag

b)

Both Brake Energy Regeneration & Torque Assist During Acceleration

c)

Brake Assist During Acceleration

d)

None of the above

10.

What is the Maximum Power output of Alto K10 ?

a)

49 Kw @ 5500 RPM

b)

33.5 Kw & 65 Nm

c)

30.1 Kw & 60 Nm

d)

33.1 Kw & 65 Nm

11.

Which of the following cars are competition for Vitara Brezza ?

a)

Syros & Kylaq

b)

Kylaq & Nexon

c)

Xuv 700 & Hector

d)

Safari & Elevate

12.

Wagon R 1.0 lit Has a mileage in AGS

a)

20.5 Kmpl

b)

21.5 Kmpl

c)

25.19 Kmpl

d)

20 Kmpl

13.

Which feature gives greater breaking efficiency even in emergency situations

a)

Brake Assist

b)

ESP

c)

Traction Control

d)

Rear Disc Brakes

14.

Which of the following components ignite the fuel in petrol engine

a)

Inector

b)

Spark Plug

c)

Air Filter

d)

Catalytic Convertor

15.

Which of the following is not a moving part during the running of the vehicle

a)

Radiator

b)

Camshaft

c)

Crankshaft

d)

Piston