Orchestrates all nursing unit communication and activities and interacts with all the nursing staff, communicating information to and receiving information from them to facilitate the quality of patient care.

Your belief that you are capable of doing your job.

Anger is a natural and normal feeling.

A dynamic process involving two or more healthcare professionals with corresponding background and skills, sharing common health goals and exercising intensive physical and mental effort in assessing, planning, or evaluating patient care

All members work towards the goal using their expertise for the greater good.

The need to maximize one’s potential.

These relationships can be formal or informal, close or distant, emotional or unemotional.

This professional often writes patient orders and directs patient care under the supervision of a physician.

These are the members of the health care team who spend the greatest amount of time with the patient and family.

The tool used to communicate with the health care team members.

Word or expression has different meanings to the speaker and to the receiver.

Occurs when the actions of the team produce a better total result than the outcomes that the individual team members working alone could produce.

Characteristics of an effective healthcare team includes all of the following, EXCEPT:

A person’s need for self-respect and for the respect of others.

People of ______ ages can learn how to build and maintain a healthy relationship

Healthy relationships increase your energy for other things in your life.

If someone tells you that something is not right in a workplace relationship, what do you do?

Women may be more likely to avoid conflict and downplay the strong emotions that they feel inside.

Anger is getting out of hand when you appear at risk of coming to physical arguments.

The practice of insincere or excessive praise.

A feeling of obligation to one’s employer or job.